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  • Blockchain News đź—ž
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  • List a project đź’Ł
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Senior Software Engineer

2/29/2020

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Listed in: Blockchain Jobs.

High level summary:

We’re looking for seasoned engineers skilled with building distributed systems, integrating off-the-shelf libraries, and ensuring code quality standards are met. You will be instrumental in taking high level design documents and implementing them into a codebase; while ensuring that development follows best-practices.

What you’ll be doing.

Drive ambitious technical projects that immediately impact our customers.

  • Creating long-running jobs for streaming market data, normalizing across tens of venues, and ensuring its accuracy and consistency, and ultimately store it in a data warehouse. Read more here!
  • Creating a system to handle order submission and tracking on exchange venues. This involves having a persistent job that is capable of sending orders to venues based on signals in the market/parameters of the algorithm. This also involves ensuring that we have a local replica of the information provided on exchange venues (balances, order history, pricings, etc.)

Work with the talented, ambitious, and creative members of our engineering team.

  • You’ll be collaborating with our highly-motivated (and insatiably curious) engineers who bring with them rigorous and diverse industry experience, while also enjoying full access to our advisors, whose prolific careers at some of the world’s premier tech organizations have cemented them as invaluable resources to FPG.

Learn and grow at a breakneck pace as our company rapidly scales.

  • As an early team member, you will have an incredible degree of autonomy, it’s something we intentionally build into our workflow. We expect that you not only take ownership of your work but that you have an appetite for doing so. As our product and team continue to grow, your responsibilities will inevitably follow suit - the organization is expected to double in size in the next three months.

Who you are.

You’ve designed and implemented complex distributed systems.

  • You have extensive experience with microservice architectures. You excel at assessing the strengths and limitations of various implementations. You have a keen intuition for seeing how a product requirement might necessitate a particular technology, an conversely, how a technology in our stack might constrain the functionality of our product.

You’ve worked on a high-velocity product team.

  • You understand how to build systems that enable fast product iteration. You’re comfortable weighing trade-offs between functionality, quality, and technical debt. (You may have been an early engineer/technical cofounder at an early-stage company.)

You can recognize and advocate for technical excellence.

  • You strive to be a world-class engineer. You understand the discipline and craft of software development, you invest in learning and tooling, and you insist on technical excellence from yourself and your teammates.

More about Floating Point Group.

Our Team: We are technologists and we are builders. We spent years of ours lives building some of the most frontier computer science systems. We’ve designed, built, and deployed distributed data capturing systems at Jet, natural language processing models at MIT, and data pipelines for cancer cell analysis. Many of us have founded businesses previously. We founded FPG with a single goal: to improve the digital asset financial ecosystem. But, more importantly, to enjoy every minute of building a company, creating a culture, and shipping a product. We are the FPG family, and we would love to meet you.

Our investors & advisors: We’ve raised funding from well-known financial groups, venture capitalists, and an incredible group of veteran angels including AngelList’s Naval Ravikant, Algorand’s Steve Kokinos as well as publicly traded company founders.

Let us know if you have experience with any of the following!

  • Designing, building, and deploying distributed systems / microservices with a focus on asynchronous applications, multithreading, distributed message queues, and data consistency.
  • Cloud (AWS) infrastructure
  • Containerization + container orchestration (Docker, Kubernetes, ECS, EKS, etc.)
  • Type systems (either strongly typed languages or static type checking)
  • Familiarity with API conventions / design patterns / anti-patterns / common pitfalls
  • Shipping awesome products, bringing something from inception to actually delivering to customer hands.

Apply here ? Senior Software Engineer job



Originally from Crypto Jobs List https://ift.tt/2TaBmj2
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Senior Site Reliability Engineer

2/29/2020

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Listed in: Blockchain Jobs.

Circle is a global financial technology firm that enables businesses of all sizes to harness the power of stablecoins and public blockchains for payments and commerce worldwide. Circle is the pioneer of the fastest growing fiat-currency backed stablecoin, USDC, which has a market cap of $500 million and more than $1 billion USDC issued in under a year’s time. Circle was founded in 2013 and is backed by $250 million from investors including Jim Breyer (Facebook), IDG Capital (Baidu, Tencent), General Catalyst (Airbnb, Stripe), Accel Partners, and Bitmain, with offices in Boston, New York, Dublin and London.

Your team is responsible for:

As a Senior Site Reliability Engineer at Circle, you’ll build out AWS managed services to meet growing worldwide customer base across multiple AWS regions. You’ll get the opportunity to develop your skills, collaborate across Circle teams and continue to learn in a fun, collaborative, iterative, and rapidly changing environment.

You’ll work on:


  • Automate configuration of AWS infrastructure using AWS APIs in scripting languages such as Python

  • Design highly available and resilient cross-region infrastructure

  • Plan and test disaster recovery scenarios for a highly available microservices architecture

  • Collaborate with the Security team to create and maintain security focused tools and frameworks


What you’ll bring to Circle:


  • Enthusiasm for the craft of software engineering and ability to collaborate across engineering groups to deliver and support Circle products

  • See problems as opportunities for automation

  • 4+ years experience as a AWS certified SysOps Administrator, DevOps Engineer or Solutions Architect

  • Expert with AWS services including IAM, VPC, Cloudwatch, Kinesis, etc.

  • Experience with Docker, Kubernetes and ECS/EKS

  • Practice Infrastructure as Code with either Cloudformation or Terraform

  • Configuration management and automation experience with Ansible, Python, and Boto

  • Experience with log aggregation systems like Splunk, ELK, etc.

  • Experience creating and maintaining monitoring and alerting capabilities using tools like Splunk, Kibana, Datadog, or Kinesis Analytics




We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Apply here ? Senior Site Reliability Engineer job



Originally from Crypto Jobs List https://ift.tt/3cfWQm1
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Circa Interactive: Digital Project Manager

2/28/2020

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Headquarters: San Diego
URL: https://circaedu.com/

Company Overview

Circa Interactive is passionate about establishing a new way of thinking in enrollment marketing. By amplifying a university’s unique story, executing data-driven paid advertising campaigns, leveraging innovative technology and working with faculty members to inspire content creation, we connect colleges and universities with the students who will help change our world and push forward big ideas.
There is an incredible demand for this way of thinking in higher education, and we are growing fast. Our clients include some of the top institutions in the U.S. and the world, and we are looking for the best of the best to join our team, teach us new things and help us deliver even more value to our partners.

Why We Need You

Since 2011, Circa has developed a reputation as innovative, dependable and always willing to go above and beyond for our partners. As we grow, it is more important than ever that we focus on these areas, and doing so requires amazing people who also are innovative, dependable and willing to go above and beyond. We are a culture that values experience and knowledge, and we need someone who can make an immediate impact and help us continue delivering a high-quality experience that exceeds expectations.

As the Digital Project Manager, you’ll play a vital role in managing resources, deliverables, budgets and expectations for a portfolio of our university partners. You understand digital marketing and have the ability to hold a team of creatives, marketers, strategists and writers accountable to high-quality work and timelines set with each client. Our team will depend on you to keep each project on track, ensure we’re exceeding client expectations and protect our valuable resources as we continue to scale.

This is a full-time role in San Diego, with relocation assistance opportunities.

Duties and Responsibilities

As the Digital Project Manager, you will:
  • Support client project planning, execution, reporting:
  • Coordinate with the Client Operations team and department leads to align stakeholders on plans, objectives, priorities, and requirements ahead of project execution
  • Escalate internal issues and delays that jeopardize successful project completion and ensure that team members follow escalation policy
  • Coordinate with the Client Ops team and department leads to align on internal escalations, issues, and resolutions
  • Support Client Ops’ reporting with metrics that communicate quality, milestones, status, error rate, SLA performance, etc.
  • Support Client Ops development of client education and support resources as needed
  • Maintain, Create, Reiterate project process documents and flows as needed
  • Define and improve procedures and ownership for clear cross-functional collaboration and communication between teams
  • Oversee project lifecycle of many smaller projects concurrently to meet client deliverable agreements
  • Support efficient department operations:
  • Support department in workload forecasting, resource planning and allocation, scheduling
  • Establish and streamline processes and infrastructure to improve team efficiency, resource allocation, work performance
  • Continually work to establish and streamline processes improving team cross-functional collaboration within Circa
  • Manage project management tools and software for department
  • Validate all incoming work requests in Asana and route to team for execution
  • Ensure all work tasks are scheduled and owned by team resources in Asana for completion
  • Monitor and control work execution in Asana for delivery within scope, schedule, budget, and deliverable requirements
  • Own and improve work status monitoring system
  • Schedule and lead regular department meetings, retrospectives and planning sessions
  • Work within a project management team to ensure top-notch client experience:
  • Develop departmental documentation according to Circa standards
  • Work with other project managers to introduce consistency in project management across departments
  • Proactively interact with internal and external te and management for Circa clients and key projects
  • Coordinate with team members to ensure project plans and milestones are on track
  • Manage project scope, expenses and profitability
Qualifications and Skills
  • Bachelor’s degree
  • Three to five years of digital project management experience required
  • Experience working in an agency environment preferred
  • Must have experience with marketing-related deliverables and initiatives, including landing pages, content, SEO, paid media and more
  • Background in a content production environment and content planning is a plus. 
Salary and Benefits

Salary Range: 60k-70k

As for benefits, we offer many!
  • We offer a great 401k plan and match your contributions up to 4%.
  • The cost of your health insurance is 50% covered by Circa.
  • The cost of your dental insurance is 50% covered by Circa.
  • Vision insurance is offered as well.
  • We are proud to offer twelve weeks of paid parental leave (50% of your salary) any time you add a new member to your family if your state doesn’t offer paid parental leave.
  • We go on team-wide retreats about every nine months so we can learn together and have some fun.
  • Every year we’ll give you $1,500 to spend attending industry-relevant conferences or classes.
  • Our team works on a flexible schedule and we try to limit meetings as much as possible. You can get your work done each day at the time that works best for you.
About Circa Interactive

Through innovative, creative and analytical solutions, our mission is to help higher education institutions achieve their marketing and student enrollment goals as efficiently and effectively as possible. Our team of 40, located in San Diego, CA, are committed to preserving brand integrity, amplifying program awareness, building thought leadership and generating high-quality inquiries for our partner institutions.

Visit circaedu.com to learn more.

Only accepting applicants located in the United States.

To apply: http://Email: shannon@circaedu.com



Via https://weworkremotely.com/remote-jobs/circa-interactive-digital-project-manager-1
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iPresence: UX Writer

2/28/2020

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Logo.gif?ixlib=rails 2.1

Headquarters: Canada
URL: http://www.ipresence.ca

​Who we are

iPresence creates innovative marketing, design, and development solutions for clients across the world. We also develop successful and profitable tech-based products of our own. Our flagship product lies within the adult industry, some might say the heart of the internet!

Why we want you

Design is a core part of our business strategy. It's in our blood. It allows us to rise above the rest, especially in the adult industry where good design is not common place. We're looking to expand our design team to help us improve our current sites and apps, and take them to the next level.

Your Benefits

  • 100% Remote work
  • 3 weeks paid vacation per year
  • 8 company observed holidays
  • Company retreats twice a year (last one was Thailand!)

What you'll do

  • Develop and maintain a consistent voice and tone throughout our product ecosystem
  • Use data and analytics to shape language
  • Create a system of standards and patterns that other UX Writers can use
  • Write clear, consistent, and concise macro/micro copy throughout our product ecosystem
  • Become a subject matter expert in our industry
  • Work with the product and design team to create simple and delightful copy
  • Put yourself in the mind of the customer to create the ideal copy for them

Who you are

  • At least 4 years of professional writing experience
  • A diverse portfolio of UX writing with proven examples of copy problems you've solved. Examples include microcopy, onboarding, emails, knowledgebases, blogs and articles, and so on.
  • Experience collaborating with product designers and researchers
  • Able to turn roughly written copy by your fellow product designers into clear copy.
  • Obsessed with puncuation. You know precisely when to deploy an em dash versus a semi-colon. You know what effect it will have on how it reads, what emotion it conveys, and why
  • A highly positive personality and a personal growth mindset
  • Able to back up your word choices with data and tests
  • Independent and autonomous. You'll be the first UX writer on our team!

What will set you apart

  • Experience working on e-commerce sites, especially classified ad listings sites
  • Experience writing for websites and apps in the adult industry
  • Experience creating a system for other writers and members of the design team to follow
  • Experience in content strategy
  • Experience in information architecture
  • Cross functional skillset of UX research, marketing, or design 

To apply: https://apply.workable.com/ipresence/j/44A8827C8A/apply/



Via https://weworkremotely.com/remote-jobs/ipresence-ux-writer
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iPresence: Senior Product Designer

2/28/2020

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Logo.gif?ixlib=rails 2.1

Headquarters: Canada
URL: http://www.ipresence.ca

 
What you'll do

  • Work within our design system. Know when to reuse components or create your own when the need arises
  • Create elegant solutions to complex problems
  • Work in an agile environment, tackle design tasks from our Jira Kanban board
  • Take initiative and lead your own projects from start to finish
  • Communicate your design vision and intentions to stakeholders. Take constructive feedback to make your design even better.
  • Be an inspiration and example for younger less experienced designers within the company.

Who you are

  • You're comfortable designing sites and apps for the adult industry. You'll often see NSFW (Not safe for work) imagery while designing
  • You're a native or fluent English speaker with strong written and verbal communication skills
  • You have 6+ years of experience designing products in a highly competitive startup environment
  • You're autonomous. You don't need more than an idea from a stakeholder to get going and design something awesome
  • You're data informed. You make use of our data science and research team to give you the data you need to make solid design decisions
  • You're a collaborative team player who can also work independently
  • You're enthusiastic about designing iteratively based on peer and stakeholder feedback
  • You're able to balance the needs of the business and the user
  • You have extensive experience with design tools, especially Sketch and Figma
  • You're nimble, and able to work on multiple projects at once.
  • You have strong beliefs, loosely held. You champion your ideas, but know when to drop them if they're not working or you're proved wrong.
  • You have no ego
  • You have a strong work ethic. You get stuff done. If you're not nailing it, you work harder until you do
  • You're cool under pressure. You'll be delivering iterative designs under tight schedules
  • You have strong presentation skills. You're good at pitching your ideas and getting buy-in from peers
  • You're design obsessed. You see design everywhere you go, and have ideas how to improve it. You can't help but look at a simple subway sign and wonder why it was designed that way.
  • You're a self-motivated self-starter. You don't wait to be told what to do or what to work on. During downtime you'll determine high impact areas within our products to improve on

What will set you apart

  • Experience working on e-commerce sites, especially classified ad listings sites
  • Experience designing websites and apps in the adult industry 

To apply: https://apply.workable.com/ipresence/j/A8ADD32059/apply/



Via https://weworkremotely.com/remote-jobs/ipresence-senior-product-designer-1
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Compliance Intern at Ripple

2/28/2020

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Ripple is hiring a Compliance Intern in San Francisco.

via Cryptocurrency Jobs https://ift.tt/3ah047d
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Enterprise Account Director at BitPay

2/28/2020

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BitPay is hiring a full-time Enterprise Account Director in Amsterdam or London.

via Cryptocurrency Jobs https://ift.tt/2PyKoEb
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Product Marketing Manager at NEAR

2/28/2020

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NEAR is hiring a full-time Product Marketing Manager in San Francisco.

via Cryptocurrency Jobs https://ift.tt/39boM8W
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Technical Analysis Content Writer - Freelance (Part time)

2/28/2020

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Listed in: Blockchain Jobs.

At Remitano, we believe remarkable talent, enthusiasm, and creative thinking add up to great work. Our growing company is in need of an experienced freelance Technical Writer that will provide relevant and current technical analysis of the cryptocurrency market. You will play a key role in the success of our inbound and outbound marketing campaigns. The technical writer will build new opportunities through client engagements, and market intelligence. The technical writer will be a solid leader, a clear communicator and possess great analytical skills.

Responsibilities & Duties

  • Conduct Technical Analysis to identify crypto market trends.

  • Conduct research on cryptocurrency industry trends and major cryptocurrencies.

  • Post article on Price Analysis of specific coins on a daily basis.

  • Create a weekly TA report on the crypto market.

Skills and Qualifications

  • Demonstrated experience in technical analysis for cryptocurrency/financial markets.

  • Critical-thinking and analytical skills

  • Excellent verbal and written communication skills

  • Ability to work with minimal supervision, and meet deadlines.

Apply here ? Technical Analysis Content Writer - Freelance (Part time) job



Originally from Crypto Jobs List https://ift.tt/32zEPdX
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Site Reliability Engineer

2/27/2020

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Hi there! We are seeking a seasoned Site Reliability Engineer to join our team!   Working with our existing SRE team, you'll improve application reliability by using a software engineering approach to operations. You'll develop internal tools and systems for all engineering teams to use. Using site reliability principles and a robust approach to observability, you will not only fix problems but solve the issues that contributed to them when things go wrong. This position works closely with Release Engineering and other engineering teams in our System's Zone to develop and maintain the tools and systems that support all of Zapier engineering. This role calls upon a broad range of experience and technologies. You'll get to interact with every engineering team in the organization. Maintaining excellent relationships and communicating effectively with those teams regularly is key to success. Zapier is rapidly scaling and growing, and you will work directly on the applications that support over 5 million customers. When bad things happen, you'll have the support of your team to solve contributing causes, to learn from failures, and to build a robust and resilient system for our customers.  Building new features and services is a big part of this role. We are continually developing and implementing new ways to support our teams, understanding our customers needs, and becoming experts in site reliability. If you’re interested in taking your career to the next level at a fast-growing and profitable startup, then read on. **About You** We're looking for an experienced engineer who is eager to use software development approaches to operations. You should have a breadth of experience in software development, operations, and be actively practicing site reliability principles. There is a lot to learn, and we're continually improving our approaches to SRE. There are plenty of learning opportunities. We don't expect you to know it all. Ideally, you'll have several years of experience in practicing infrastructure as code, including using tools like Ansible, Terraform, and using platforms like Kubernetes. Well-honed experience with the fundamentals of software development goes a long way here. Python and Go, we do it all. Generalists thrive in this role. Writing is our primary means of communication, from pull requests, team chat, knowledge sharing, and communicating changes. Excellent writing skills are crucial to success here at Zapier. We are 100% remote and commonly work asynchronously. We even wrote a book on it. You should feel comfortable taking a default to action. Most decisions are changeable. It's better to deliver something real today over something maybe better later. Sharing context, goals, objectives, and in-progress work in public helps us all achieve a common goal. **Things You’ll Do** - Develop new methods for retaining task history - Migrating applications and services from EC2 to Kubernetes - Write custom Kubernetes controllers to improve resilience - Create deployment pipelines in ArgoCD - Develop autoscaling strategies to handle bursts in workloads - Implementing OPA to enforce policies across our Kubernetes Clusters - Deploying ProxySQL for pooling connections against MySQL databases - Have an enormous impact working closely with teams across the organization. Be an advocate for site reliability principles. - As a part of our All Hands Support initiative, help customers have the best possible experience with Zapier **About Zapier** Zapier helps people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love. We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing. We believe that with the right tools, you can have big impact with less hassle. We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done. We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct. **The Whole Package** Location: Planet Earth Our distributed environment lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere. Compensation: - Competitive salary (we don't use remote as an excuse to pay less) - Great healthcare + dental + vision coverage* - Retirement plan with 4% company match* - Profit-sharing - 2 annual company retreats to awesome places - 14 weeks paid leave for new parents of biological or adopted children - Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need. - Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation. - Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies   *While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US, Canada, and UK based employees. **How to Apply** We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please make sure to answer each question. After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us. Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

via GitHub Jobs https://jobs.github.com/positions/2cbc246c-ecc1-42f2-9f13-c01ad383c7c5
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Zapier: Site Reliability Engineer

2/27/2020

Comments

 
Logo.gif?ixlib=rails 2.1

Headquarters: Remote
URL: https://zapier.com/jobs/

Hi there! 

We are seeking a seasoned Site Reliability Engineer to join our team!   Working with our existing SRE team, you'll improve application reliability by using a software engineering approach to operations. You'll develop internal tools and systems for all engineering teams to use. Using site reliability principles and a robust approach to observability, you will not only fix problems but solve the issues that contributed to them when things go wrong. 

This position works closely with Release Engineering and other engineering teams in our System's Zone to develop and maintain the tools and systems that support all of Zapier engineering. This role calls upon a broad range of experience and technologies. You'll get to interact with every engineering team in the organization. Maintaining excellent relationships and communicating effectively with those teams regularly is key to success. 

Zapier is rapidly scaling and growing, and you will work directly on the applications that support over 5 million customers. When bad things happen, you'll have the support of your team to solve contributing causes, to learn from failures, and to build a robust and resilient system for our customers. 

Building new features and services is a big part of this role. We are continually developing and implementing new ways to support our teams, understanding our customer's needs, and becoming experts in site reliability. 

If you’re interested in taking your career to the next level at a fast-growing and profitable startup, then read on. 

To help share a bit more about life at Zapier, here are a few resources in addition to the job description that can give you an inside look at what life is like at Zapier:

  • Our Commitment to Applicants
  • Culture and Values at Zapier
  • Zapier Guide to Remote Work
  • Zapier Code of Conduct
  • Diversity and Inclusivity at Zapier

Zapier is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. 

About You
 

We're looking for an experienced engineer who is eager to use software development approaches to operations. You should have a breadth of experience in software development, operations, and be actively practicing site reliability principles. There is a lot to learn, and we're continually improving our approaches to SRE. There are plenty of learning opportunities. We don't expect you to know it all. 

Ideally, you'll have several years of experience in practicing infrastructure as code, including using tools like Ansible, Terraform, and using platforms like Kubernetes. Well-honed experience with the fundamentals of software development goes a long way here. Python and Go, we do it all. Generalists thrive in this role. 

Writing is our primary means of communication, from pull requests, team chat, knowledge sharing, and communicating changes. Excellent writing skills are crucial to success here at Zapier. We are 100% remote and commonly work asynchronously. We even wrote a book on it.

You should feel comfortable taking a default to action. Most decisions are changeable. It's better to deliver something real today over something maybe better later. Sharing context, goals, objectives, and in-progress work in public helps us all achieve a common goal. 

Things You’ll Do
 
  • Develop new methods for retaining task history
  • Migrating applications and services from EC2 to Kubernetes
  • Write custom Kubernetes controllers to improve resilience
  • Create deployment pipelines in ArgoCD
  • Develop autoscaling strategies to handle bursts in workloads
  • Implementing OPA to enforce policies across our Kubernetes Clusters
  • Deploying ProxySQL for pooling connections against MySQL databases
  • Have an enormous impact working closely with teams across the organization. Be an advocate for site reliability principles.
  • As a part of our All Hands Support initiative, help customers have the best possible experience with Zapier
About Zapier 

Zapier helps people across the world automate the boring and tedious parts of their job. We do that by helping everyone connect the web applications they already use and love. 

We believe that there are jobs a computer is best at doing and that there are jobs a human is best at doing. We want to empower businesses to create processes and systems that let computers do what they are best at doing and let humans do what they are best at doing. 

We believe that with the right tools, you can have a big impact with less hassle. 

We believe in small teams. Small teams are fast and nimble. Small teams mean less bureaucracy and less management and more getting things done. 

We believe in a safe, welcoming, and inclusive environment. All teammates at Zapier agree to a code of conduct. 

The Whole Package
 

Location:  Planet Earth 

Our distributed environment lets us work with the best people. You don't have to be located in the USA either. Some team members live in the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more! You just need the skills and drive to succeed in this role and the ability to work from anywhere. 

Compensation: 
  • Competitive salary (we don't use remote as an excuse to pay less)
  • Great healthcare + dental + vision coverage*
  • Retirement plan with 4% company match*
  • Profit-sharing
  • 2 annual company retreats to awesome places
  • 14 weeks paid leave for new parents of biological or adopted children
  • Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
  • Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4-5 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation.
  • Work with awesome companies around the world. We partner with great software companies all over the world and you'll constantly get to interact with people from these great companies
*While we take care of our international folks as best we can, currently, healthcare and retirement plans are only available to US, Canada, and UK based employees.

How to Apply
 

We have a non-standard application process. To jump-start the process we ask a few questions we normally would ask at the start of an interview. This helps speed up the process and lets us get to know you a bit better right out of the gate. Please make sure to answer each question. 

After you apply, you are going to hear back from us, even if we don't seem like a good fit. In fact, throughout the process, we strive to make sure you never go more than seven days without hearing from us. 

Zapier is an equal opportunity employer. We're excited to work with talented and empathetic people no matter their race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Our
code of conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base.

To apply: https://grnh.se/bad824552



Via https://weworkremotely.com/remote-jobs/zapier-site-reliability-engineer
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Thought Industries Inc.: Site Reliability Engineer (Remote - EST TZ)

2/27/2020

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Headquarters: Boston, Massachusetts
URL: https://www.thoughtindustries.com

As our US east-coast based Site Reliability Engineer with solid coding skills you will be working with our Development team to ensure the availability, reliability, scalability, and performance of our platform’s automated cloud infrastructure. You will be part of a larger, distributed team that is focused on improving the business of learning in the cloud environment.

As part of our SRE team, you will:
  • Work with SRE team and other developers to code, build, maintain, and monitor core pieces of infrastructure.
  • Take part in migrating data and other platform-related tasks (via automation when possible).
  • Work with our wider product team to meet new platform needs.
  • Take part in on-call rotation, responding to alerts and handling platform outages (particularly during EST hours).

As an SRE Engineer, you:
  • Understand the requirements and challenges of hosting applications in the cloud
  • Understand the flow of a web request through a cloud application stack
  • Are mindful of risk-management and testing new production changes thoroughly
  • Feel the need to automate your problems away

As an Engineer, you:
  • Communicate and collaborate well in a distributed team
  • Take a pragmatic and thoughtful approach to solving problems
  • Are a self-starter who can take a challenging task and run with it
  • Care about the quality of your work
  • Have empathy for your users and team
  • Enjoy learning new skills and building solutions to difficult problems

Our Ideal Candidate:
  • 2+ years of engineering experience
  • Experienced in building, managing, monitoring, testing and optimizing a production cloud application.
  • Confident in their overall coding & application development skills
  • Fluent with one scripting language (ideally python, bash)
  • Has working experience with Node.js
  • Experienced with container-based deployment (e.g. K8s)
  • Experienced with AWS and its various offerings
  • Experienced with at least one flavor of linux and its setup and maintenance
  • Experienced with maintaining a production application across multiple regions

The Company:

Thought Industries is a startup in the Online Learning space. We enable training and software companies to launch and monetize external learning programs — think Shopify meets Udemy/Coursera.

We are a growing, well-funded technology company, with a talented team and a clear vision. This is a unique opportunity to take a lead role at an exciting SaaS software company with a robust cloud-based platform. We hire talented people who are self-motivated and team orientated. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

To apply: Please submit your cover letter explaining what kind of role you are looking for and why Thought Industries specifically interests you along with your resume.

To apply: srejob@thoughtindustries.com



Via https://weworkremotely.com/remote-jobs/thought-industries-inc-site-reliability-engineer-remote-est-tz
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You Need A Budget (YNAB): Humbly Confident Public Relations Manager

2/27/2020

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Headquarters: Salt Lake City, UT
URL: https://www.youneedabudget.com/

At YNAB, we build the world’s best budgeting software. But teaching people how to get control of their money and changing lives, one budget at a time, is what gets us up in the morning. Over the years we’ve slowly gained some notoriety (the good kind!) but there are still a whole lot of people who have never heard of us, and it’s a budgeting shame. 


We’re looking for a natural storyteller, connector, and media whisperer, with years of public relations experience, to help us raise our profile. 


You have experience working with influencers and understand that bigger isn’t always better, but also, that sometimes, it is. You’re flexible like that. In fact, while reading the last two sentences, you began making a mental list of people you’d want to connect with right out of the gate. 


You see opportunities all around you and the thought of cold-calling a potential partner and pitching a potential project or campaign sounds thrilling. If you’re thinking, “Where is the challenge in that? I may even get an invite to the wedding!”, you just might be our person. 


You understand what makes a great story and what makes something media-worthy. And you love nothing more than packaging it all up and getting it in front of the right person, at the right time. 


When you look at all the awesome content the YNAB marketing team produces, you can’t help but think of 14 other ways you would promote it. Don’t be shy—we can’t wait to hear your ideas.  


If you are the right person for the job you’ll have the following experience and/or qualities: 
  • Experience in public relations, influencer marketing, affiliate marketing, referral marketing, and/or partner marketing 
  • A sense of humor and the ability to think on your feet (this sounds like improv, which isn’t a requirement, but how awesome is improv?!)
  • Strong skills as a writer, communicator, and negotiator  
  • Strategic-minded planner who can execute the details without losing sight of the big picture 
  • An assertive, proactive personality that is energized at the prospect of building new relationships, partnerships, and programs
  • A natural-bridge builder that can’t help but make connections, build consensus, and invite collaboration
  • Excellent time management skills which make juggling multiple projects, priorities, and pitches look easy
That gives you a pretty good idea of the job and who we’re looking for, but first, you need to know if you’ll even like working with us. (Spoiler alert: We think you will.)

A Bit About Us

We build the best budgeting software around, YNAB or “You Need a Budget” if you have a lot of extra time on your hands. For more than a decade, people have been buying YNAB and then telling their friends what a difference it has made in their lives. (Google us, or read some of our reviews on the app store, and you’ll see what we mean.) We love building something that has a huge positive impact on people’s lives.


We’re profitable, bootstrapped, and growing. YNAB started in 2004 and we haven’t taken any outside funding—we’re in it for the long haul. 


We have one overarching requirement when it comes to joining our team: our Core Value Manifesto has to really click with you. If you’re nodding emphatically while reading it, you’ll probably fit right in, in which case, we can’t wait to hear from you! 


First, let’s talk about life at YNAB and then we’ll go into detail about what we’re looking for. 

Who you’d be working with:



Lindsey & The Gang aka the Marketing Team aka just a rag-tag but lovable bunch of underdogs who defy the odds—making budgeting software hilarious, emotional, and accessible—day in and day out. (Disney, are you listening?) 


We love musical theater, board games, stand-up comedy, the Enneagram, video games, and art, to varying degrees, depending on who you talk to first. (Oh, and Ryan likes sports.) Our internal Slack channel is so much fun, it has a growing fanbase of its own. 


Lindsey, our Chief Marketing Officer, will be the first to delete something very important, but also the first to celebrate your wins—big and small. Ryan, our Digital Marketing Director, will quickly become your lifeline in any type of bracketology-related emergency and even under website-launch-level-stress, he can sneak in the jokes that make you feel like, “if Dad’s OK, we’ll all be OK.” 


You’ll collaborate a lot with Rachel, who leads out on the blog, possibly from Hawaii, where she’s working from an AirBnB for a month or two, because she’s cool like that. And Janelle, who is the hilarious brain behind our social media. Of course, there is also Ashley and Hannah, who are growing our YouTube channel, and basically scream “lifestyle partnerships!” with their very existence. And then there are awesome teachers Erin, Ben, and Kelly, who are building out educational content and self-paced courses, that are begging to be discovered by the right verticals and communities… And that’s not even everybody! 


It’s a strong, creative, hilarious team that genuinely enjoys each other and their work. 

How You’ll Work at YNAB



We work really hard to make working at YNAB an amazing experience. In fact, we were recently recognized as Fortune's #4 best small company to work for in the United States! We have a team full of truly exceptional people—the kind you’ll be excited to work with. Here’s how we operate:

Live Where You Want


We’re a distributed team, so you can live and work wherever you want. Proximity doesn’t influence productivity. Taylor, our CTO, was traveling who-knows-where for a couple of years before he bought a farm. Up and move to France for a year? Sure, Todd did that. Don’t like France? How about London, where Janelle trotted off to. Tulsa Remote? Can do. Or if you just love LA or Baltimore or Buenos Aires, we’ve got people there, too.  Not all of us move around, but the fact that these folks have is totally okay because we’re all adults. Just make sure you have a reliable internet connection.

No Crazy Hours



We rarely work more than 40 hours per week. There have been a few occasions where things got a little crazy and people had to log some extra hours. But then they took some extra time off, so it all balances out. We work hard and smart but we’re in this for the long haul, no need to go crazy on the hours.

Take Vacation (Seriously)



We want you to take vacation. In fact, we have a minimum vacation policy of three weeks per year. Five weeks feels about right (plus two extra weeks for Christmas break). It’s important to get out and do something. We’ll look forward to seeing pictures of your vacation in our Slack channel, creatively named #office_wall.

The YNAB Meetup


We get the teams together once a year to catch up on spreadsheets and powerpoints in a Best Western conference room. Just kidding. So far, we’ve done Costa Rica, a gigantic cabin in the mountains, a beach house in the Outer Banks, a ranch in Montana, and most recently, Laguna Beach. We work together, play together, and reinforce the bonds we’ve made as a team and company. Every year, we leave refreshed, motivated, and excited for the year ahead together.

Up Your Game


We’re serious about helping you improve your craft. We budget for it (hey-o!). Think conferences, Lynda subscriptions, dedicated time away from work to learn something new… it’s really up to you and your manager. But we love to see our people growing.  

International is Absolutely Okay


If you are Stateside, we’ll set you up as a W2 employee. If you’re international, you’ll be set up as a contractor. Employee or contractor, it’s all the same to us. You’re part of the team. (We are spread all over the world: Switzerland, Scotland, Mexico, Brazil, Argentina, Germany, Canada, and all over the United States.)

If You’re Stateside…


YNAB offers fantastic health, dental, and vision insurance, where we cover 100% of the premium for you and your family. (No need to check your vision, you read that right, 100%. Although if you did need to check your vision, NBD, we’ve got you covered!)


We also have a Traditional and Roth 401k option. YNAB contributes three percent whether you choose to throw any money in there or not. It vests immediately. (Are you a personal finance junkie like our founder Jesse? He set up YNAB’s 401k to have the lowest fee structure possible, where all plan costs are paid by YNAB, not your retirement nest egg. The investment funds available are fantastic, passively-managed, ultra low-cost index funds. You’re not a PF junkie? Trust us, it’s awesome.)


Other Tidbits
  • Once you start, we DEMAND (in a friendly, ALL CAPS IS YELLING way) that you fill out your “Bucket List” spreadsheet with 50 items. (That’s harder than it sounds!) 
  • The bucket list really helps in deciding what we should give you for your birthday and the holidays.
  • We have a bonus plan based on profitability. You’ll be in on that from day one. YNAB wins, you win. That kind of thing.
  • We’re all adults. There’s no need to punch a clock, or ask for permission to take off early one afternoon to go see the doctor (health insurance premium 100% covered!). We look at what you accomplish, not how long you sit (have you tried standing?) in front of a computer.
  • We want you firing on all cylinders so we’ll set you up with a shiny new computer and replace it every three years.
  • Did I mention we make a huge, positive difference in people’s lives? You may not think that matters much, but then a few months down the road you’ll realize it’s made your job really, really enjoyable. Don’t underestimate this one!
If this sounds like your ideal environment, read on because now I want to talk about you. You will play a big, big part in helping YNAB customers achieve success. You will change lives. I’ll only say that six more times.

Now, back to you, our new Public Relations Manager...

Before “content marketing” and “word-of-mouth marketing” were buzzwords, YNAB’s marketing efforts were anchored in content and community. It’s what we do best. But we have a lot of people focused on creating the content, and very few with bandwidth to really focus on promoting the content. This is where you come in. 


You are full of ideas. There are influencers to work with, content partnerships to forge, referral strategies to execute, media stories to land! 


You see our crazy, loyal fanbase and it gets your wheels spinning—oh, the things you could do with the two families who got YNAB license plates or the couple that threw a YNAB-themed Valentines date!  


If we told you that we were getting users to opt-in to share their data anonymously so we could publish an Annual Report full of spending trends and averages, your head might explode with the media coverage potential. (Oh, the potential!!) 


You are probably a storyteller in your own right, and although we have content creators, you wouldn’t be shy about diving right in and writing content for a partnership you are working on or an influencer campaign in the works. 

You are our ideal candidate if you: 
  • Have at least 3-5 years of professional experience in public relations,
  • Agency experience
  • Excel at juggling multiple projects and timelines at any given moment and switching gears keeps you fresh and stimulated. 
  • Opportunistic and proactive about sourcing, developing, and executing potential partnerships, programs, and/or campaigns
  • Energized at the thought of building something from nothing
  • Comfortable initiating and maintaining relationships 
  • Understand how to pitch the right media, the right content, at the right time
  • Persistent. Because media. 
  • Make us laugh. 
  • Manage your time exceptionally well and are comfortable working remotely. 
  • Incredibly organized, flexible, and collaborative. 
  • Never met a deadline you didn’t love. 
  • Self-motivated and driven by nature, maybe even a little competitive. 
  • Stay laser-focused on the big picture, without losing sight of every. last. detail. 
  • Wildly productive and independent, but a team-player at heart. 
Bonus Points: 
  • You already use and love YNAB. 
 
YNAB is an equal opportunity employer. We believe diversity of backgrounds, beliefs, and experiences to be critical to our success and are passionate about creating a welcoming, supportive, and collaborative environment for all employees. All are encouraged to apply as we continue to grow a smart, hard-working, and diverse team who love working together to build something that matters.


How to Apply

  • Apply here (https://ynab.recruiterbox.com/jobs/fk0qmzk) by 11:59PM on March 12th, 2020. Firm. It’s a real deadline. The kind you love.
  • Attach a pdf of your cover letter. In your cover letter: 
    • Introduce yourself and explain why this position is of interest to you, and why you would be a great fit. Please limit this section of the cover letter to 1.5 pages. 
    • On a separate page of your cover letter, answer the following questions (with each response being about a paragraph in length): 
    • 1. What attracted you to this position? (This is not about what attracted you to the software.) 
    • 2. What criteria do you look for when searching for your next company or position? 
    • 3. What are your favorite and least favorite parts of your current job? 
    • 4. Tell us about a time when you had to learn something new to excel at your job. 
    • 5. We recently launched two self-paced video courses and have two more in the works. How would you go about driving people toward those resources? 
    • 6. Tell us about a campaign or program you built from concept to execution. 
    • 7. With what you know about our brand and our product, share some influencers or other brands that you think could be strong potential partners, and why. 
  • If you have a prepared resume, attach it in PDF form. If you don’t have a resume because you aren’t even sure you’re looking to change jobs, that’s fine! An informal list of your work and education history are all we’re looking for.
  • Please send all attachments as PDFs. 

P.S.  If you’re not interested in or available for this position, but know someone who is, we would really appreciate it if you passed this along!


To apply: https://ynab.recruiterbox.com/jobs/fk0qmzk



Via https://weworkremotely.com/remote-jobs/you-need-a-budget-ynab-humbly-confident-public-relations-manager
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Toggl: Editorial and Social Media Marketer

2/27/2020

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Headquarters: Tallinn, Estonia
URL: https://toggl.com/

Toggl is an easy to use and flexible time tracking tool that helps 3+ million users see where their work time goes, so they can focus on the projects that really matter. It works on all your devices and integrates with over a 100 tools.

Our team is looking for an Editorial and Social Media Marketer to co-manage our blog publishing schedule and social media feeds.

The role
You will be working in tandem with our Content Manager to maintain a consistent blog and social media publishing schedule. You will manage pitches and commissions from freelancers, and copyedit the articles in accordance with the Toggl Style Guide, which you will co-develop in collaboration with the Content Manager. Writing blog posts, as well as accompanying copy for our commissioned comic pieces, will also form a significant part of the role. You will be responsible for growing the Toggl Track community across our social media channels, by posting regularly and engaging with those who create user-generated content featuring our product.

About you
You must have strong editorial skills and be a clear, concise writer. You can confidently manage deadlines and projects, and communicate expectations and any changes in the timeline clearly to all involved. You are happiest when you're given free rein to develop an established brand tone of voice and engage with customer advocates. As an extra bonus, you have experience in managing freelancers and/or working remotely already (though we have lots of experience we can share!).

About our team
Toggl is a distributed team of 85+ people working remotely from 30+ countries. We take pride in our professional, learning-oriented and friendly working environment that values work-life balance and constantly doing our best in every aspect of our work. You can work from anywhere in the world, because we know great people do awesome work wherever they are. Every few months we travel to meet up somewhere in the world and spend some quality time together. Our business is profitable with a healthy margin and we are built with no outside investments, so you can count on a stable working environment.

Some benefits
  • Freedom to choose when and where you work from.
  • 24 business days of paid time off a year, plus your local holidays.
  • 2 company retreats plus 2 team meetups a year (expenses covered) for team-building.
  • Laptop and a €2,000 budget to set up your home office.
  • Reimbursement for co-working space rent or internet service at home.
  • Opportunities to attend trainings, workshops or conferences.
  • Monthly reimbursement for gym membership, massage and other things to improve your health.
  • Support for buying a phone, eyeglasses or tools you need for doing your best work.

The salary for this position is EUR 35,000 annually.

Apply now!
All it takes to apply is answering a short skills test that assesses your expertise and no other biased criteria. Please note that only candidates who do well on the test will be considered.

To apply: https://apply.hire.toggl.com/6R53006D58JYYL9H2V5



Via https://weworkremotely.com/remote-jobs/toggl-editorial-and-social-media-marketer
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Good Eggs: Senior Software Engineer - Mobile

2/27/2020

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Headquarters: San Francisco, CA
URL: http://www.goodeggs.com

Good Eggs is working to build the most loved, most profitable, purpose-driven food community in the world. We’re looking for software engineers to help us grow and sustain local food systems by building an online market and supply chain that delivers same-day, absurdly fresh local produce, easy weeknight meal kits, everyday staples, and wine, beer, and spirits to your door.

We believe in:
  • The positive impact of good food on our families, our community, and our environment.
  • Sourcing local so there's less time and distance between the farm and your fridge.
  • Investing in local foodmakers’ businesses as we grow ours.
  • Paying our employees a living wage and working with producers who do the same.

We’ve focused on growing authentically, with our roots in the community and producers we serve, to create a healthy, sustainable business. Check out our blog to learn more.

About the role

This year our focus is on growth, and we have plenty of exciting technical challenges ahead of us! In addition to re-platforming our entire homegrown eCommerce offering with a mobile-first mindset and building brand new mobile apps, we’ll make strategic improvements in how we handle replenishment, slotting, picking, and transportation management (among others) to keep up with all of the new customers.

As a Senior Software Engineer - Mobile, you'll be responsible for the architecture, design, development, and testing of our mobile apps, e-commerce platform and will have an opportunity to work on our warehouse management system and product information management system.

About the team

Our technology organization, comprised of Application Engineering, Platform Engineering, Analytics, and IT, will soon number 30 people. We run a mature agile process, including continuous deployment (automated tests not QA), a culture of DevOps (end-to-end ownership of your code), pair programming, and regular retrospectives. We work on project-based teams that form around major business initiatives, so you'll have the opportunity to work across the organization. Nobody likes tech debt, so we both empower developers to refactor as they go and also elevate large refactors to the company roadmap level. We're doing all this using a microservice architecture of horizontally scalable 12-factor apps written using React, React Native, Node.js, TypeScript, MongoDB, GraphQL, Apollo and RabbitMQ. Everything runs on a modern, containerized platform based on Amazon ECS, including a home-grown abstraction layer that offers developers a more productive Heroku-like experience.

Responsibilities
  • Lead and drive architecture decisions for mobile app development based on React Native framework
  • Write, test, and maintain software across the stack with minimal need for support
  • Write technical proposals for solving business problems and work with stakeholders to build alignment around them
  • Contribute to engineering best practices and documentation
  • Support and mentor other engineers including pair programming and PR reviews
  • Participate in an on-call rotation to support our systems. When on-call (approximately 1 week every 2 months), be available 24 hours per day to respond to pages.

Required Qualifications
  • 5+ years of relevant industry experience with a minimum of three years in developing full-stack and cross-platform mobile applications
  • Experience with complete mobile app lifecycle - design, develop, test, distribution, monitoring and version management
  • Fluency in React Native, Node, JavaScript, Ruby, Python, or Java
  • Familiarity with mobile tools/utilities for logging, monitoring, compliance, security, and management
  • Track record of delivering large mobile/web projects successfully to production
  • Experience acting as the technical lead on at least two cross-team projects
  • Degree, certification, or relevant experience in software engineering

Preferred Qualifications
  • Fluency in Node, Typescript, GraphQL, MongoDB, React, React Native, Redis, or RabbitMQ
  • Experience developing full-stack web/distributed applications and integrations
  • Microservices architecture experience 
  • E-commerce domain experience
  • Product information management (PIM) experience
  • Warehouse management systems (WMS) experience
  • Growth and acquisition experience (SEO, A/B testing, funnel analytics, etc.)

Why work for Good Eggs?

  • Work for a purpose-driven company building a better food system that cares about people and the planet.
  • An incredible work environment with passionate, accomplished team members
  • Benefits include employer-assisted health, dental, vision, life and disability insurance, 401k, flexible spending accounts (FSA), 20% off groceries, Flex vacation + 10 holidays, generous parental leave, & opportunity for an unpaid sabbatical after 2 years.
  • Meaningful equity
  • Locally sourced, chef-prepared, family-style team lunches
  • Grocery is a $1 Trillion market in the US and it’s changing rapidly. Only 6% buy groceries online today and by 2025, it will be closer to 15-20%. The top 5 West Coast markets alone will be a $25B market by 2025.
  • An all-star board includes Bill Gurley (Benchmark Capital, #2 on the Midas List), Danny Rimer (Index Ventures), Chuck Templeton (Managing Director of S2G Ventures and founder of Open Table), and Vishal Vasishth (Obvious Ventures)

Good Eggs provides equal employment opportunities for team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, military status or disability in accordance with local, state and federal guidelines. We hire and promote individuals based on their qualifications for the position to be filled. We are committed to creating a diverse and inclusive workforce.

To apply: https://jobs.lever.co/goodeggs/ae45e741-9298-48a4-b4cd-552d9959bdba?lever-origin=applied&lever-source%5B%5D=WeWork%20Remotely



Via https://weworkremotely.com/remote-jobs/good-eggs-senior-software-engineer-mobile
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Thinkific: Customer Support Specialist

2/26/2020

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Headquarters: Vancouver, BC
URL: https://www.thinkific.com/


**This role is for someone in Eastern Canada who wants to join our new remote Support Team. You’ll start between 5am-6am Pacific Time to support the Eastern Time Zone (ET).  Please only apply if you are located in Eastern Canada.**



Are you energized by helping others succeed? Love sharing and helping explain a great product? Excited to join a fast-paced, growing tech company? You know that the success of any company is tied to the customer experience—and that’s where you come in.



As a Customer Support Specialist, you’ll be helping and supporting customers to grow their business through education. Being the first point of contact on email and phone, you'll be answering questions, giving advice, solving problems using your technical know-how and helping our customers build successful online businesses. You’ll learn our platform inside and out, with opportunities to work cross-collaboratively with other teams and have dedicated time for you to learn, grow and explore professional development opportunities. At Thinkific you’ll be part of a collaborative, passionate and insanely helpful team that provides the best support in the industry! 



In this role, you will:
  • Spend the day working through our support ticket queue in Zendesk and ensure customer problems are resolved as quickly as possible
  • Investigate technical issues reported by running diagnostic tests, researching technical nuances, and cross-referencing with JIRA updates, then conveying your findings and any available solutions to customers based on their specific needs
  • Identify, reproduce and document bugs for the Technical Tier II team
  • Help identify areas of improvement, or spot trends based on customer feedback to flag for the rest of the internal teams
  • Answer the support phone line for a full day once per week (but don’t hesitate to jump on additional calls with customers who need an extra helping hand)
  • Work closely with our product team, including the QA of new features so you can effectively communicate each feature use-case to customers 
  • Jump on weekend support once a month, getting a day off in lieu of the preceding or the following week!
  • Support customers at different stages of the customer journey from jumping on calls with prospects to discuss their needs, to helping customers launch their courses, to coaching customers close to churning
  • Have an opportunity to take on side projects based on your areas of interest such as writing help articles to help grow our Knowledge Base, helping grow our Facebook group or hosting webinars to our customer base.  

To be successful in this role, you must:
  • Have at least 2+ years in an online customer-facing role (ideally in SaaS)
  • Love helping people— you go above and beyond to show you’re fanatical about customer success!
  • Have stellar communication skills both verbal and written so you can explain technical problems succinctly, and then clearly articulate solutions to customers.
  • Be an independent problem solver. You do not give up when you don’t know the answer immediately and while you rarely run into a roadblock you can't creatively get around, you're humble enough to ask for help whenever you need it
  • Be technically savvy and constantly stay up to date by learning the ins and outs of our platform, and any partner apps, quickly
  • Have experience troubleshooting software-related issues across common browsers
  • Be a team player and believe teamwork makes the dream work!
  • Love talking on the phone—it’s your bread and butter!
  • Have a great attitude and a willingness to overcome any challenge that comes your way 
  • Perform well under pressure and understand the importance of work-life balance
  • Have a strong work ethic and don’t believe in the traditional 9 to 5. You are resilient and flexible as customer needs evolve and ticket volume changes

You might be the person we’re looking for if you:
  • Know the importance of listening, building trust and confidence with customers
  • Have a flair for translating product features into tangible benefits for customers
  • Are passionate about online education, digital marketing, and small business (or all of the above!)
  • Are great at handling difficult customers from the disgruntled to those who aren’t technically savvy
  • Have experience supporting customers via email, phone, live chat, and video calls
  • Are goal-oriented and driven by performance metrics
  • Have experience using customer service software like Zendesk (or a similar tool)

Bonus points if you:
  • Have experience with sales or account management
  • Understand the basics of HTML/CSS  (but any coding skills are valuable)
  • Read API documentation 
  • Have experience with domain hosting and setting up custom domains
  • Have experience using Asana, Slack, Google Drive and/or TextExpander

About us:


We’re about the results of online learning and the people along the way! Thinkific is a software platform that enables entrepreneurs to create, market, sell, and deliver their own online courses.

Our mission is no less than to revolutionize the way people learn and earn online by giving them the tools they need to turn their expertise into a sustainable business that impacts both them and their audience. We believe in meaningful, innovative work: we're building and expanding an incredible product that empowers course creators around the globe while working collaboratively to learn and succeed together. Together, we’ve served over 40,000 course creators and more than 10 million students, and these numbers are growing each day! 


Why we think you’ll like working with us:
  • Be part of a team of incredibly talented, passionate, and driven people focused on building and innovating on a best-in-class learning platform
  • Make an impact with your work—each person has an equal opportunity to contribute to our goals and every day, we get to see how Thinkific is empowering both course creators and their students
  • Join one of the fastest-growing companies in Vancouver and find opportunities to grow in your own career—offering advancement opportunities for our team members is important to us!
  • We are lucky to have team members working remotely with us for over a year, so you’ll walk into an established system where you’re supported to be productive and successful
  • We make sure you always feel included and have opportunities to build meaningful relationships with your team, whether that’s trips to Vancouver to solidify those connections, meet and greet with new team members by video, taking a remote-first approach to meetings or ensuring you have lunch provided for our team-wide events!
  • Contribute to Thinkific’s award-winning culture—we’re one of Canada’s Most Admired Corporate Cultures and a certified Great Place to Work!
  • We offer competitive salaries, a comprehensive benefits package including health, dental, and vision coverage, and an Employee and Family Assistance Program to support the wellbeing of you and your family
  • Get additional health and wellness support through a lifestyle or health spending account to put your dollars where you need it most
  • Enjoy our open vacation policy and flexible work environment, because we know the importance of having a great work-life balance
  • Learn and Grow is one of our values and we take it seriously, providing opportunities through lunch and learns, training, workshops, mentorship, and our $1500 education allowance
  • Grow your career AND your family at Thinkific—you’ll be taken care of with our parental leave top-ups as you add to your family
  • Work with the hardware you’re most comfortable with, and upgrade or replace your system when you need to with our technology bonus
  • Help you get the equipment you need to set-up a home office where you can do your best work
  • Be confident bringing your whole self to work—we’re proud to be an inclusive company with a diverse team and values grounded in ethics and equality
  • Thinkific welcomes all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that different perspectives and backgrounds are what make a company flourish and we welcome you!

This is an incredible role for the right candidate. We can’t wait to meet you!

To apply: https://www.thinkific.com/careers/job-post/?gh_jid=4656126002&gh_src=8a3597f72



Via https://weworkremotely.com/remote-jobs/thinkific-customer-support-specialist
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Pearl Bridge Partners: Product Manager

2/26/2020

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Logo.gif?ixlib=rails 2.1

Headquarters: New York, NY
URL: http://pearlbridgepartners.com

Overview

Pearl Bridge Partners, a data science consulting firm, is seeking to hire a Product Manager (PM). The PM will serve as a liaison between the data science analysts and Pearl Bridge’s clients. The PM should have a background in data science or engineering to be able to critically analyze and serve as a first-level filter for requests or issues raised by either internal team members or by clients. 

This role is a work-from-home/remote position, but we are specifically looking for someone who is based in Ireland.

Responsibilities: 
  • Management of development efforts
  • Project scoping/planning
  • Project management
  • Client communications
  • Delivery of status updates
  • Risk tracking (internal and external)

Expectations: 
  • PM will serve as the first level of response to client inquiries. 
  • PM will be expected to understand the client’s ask/request, ask clarifying questions as needed, and communicate the necessary information to the appropriate internal analyst and/or CEO as determined by the level of severity. 
  • PM will be expected to translate internal questions, issues, project updates, or data requests from internal analysts to the client. 
  • PM will be expected to pose as the client, challenging or requesting additional context from internal resources as the client would.
  • PM will be expected to identify, document, and escalate risks; develop mitigation strategies and build lessons learned. 
  • PM will be comfortable reviewing and understanding large data sets; the ability to open a .csv or source code file and explain it to a non-technical resource.
  • PM will develop a sufficient understanding of the project context/objectives and possess the critical thinking skills to thoroughly think through the content and approach of all interactions between the client and the internal team. 

Note - Interviews for this role will include a data-based case study that candidates will be expected to complete. The case study will replicate a real client scenario and provide insights into what the role will entail. 

Please follow this link to apply for the position (https://ift.tt/38xWQuY)

To apply: https://airtable.com/shr7GbE2McNBerqbb



Via https://weworkremotely.com/remote-jobs/pearl-bridge-partners-product-manager-1
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IFTTT: Integration Support Specialist

2/26/2020

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Headquarters: San Francisco, CA
URL: https://platform.ifttt.com

As an Integration Support Specialist, you will directly interact with technical customers working to build high quality services on the IFTTT Platform. Ideally, you’re able to work in a time zone that helps us provide improved response times to customers that reach out. 

This role involves collaborating 10 to 15 hours per week with a small team that works cross-functionally with every team at IFTTT.  You’ll have an opportunity to make a meaningful impact as we build the platform of the future.

What will you do?

  • Efficiently triage technical questions and feedback from developers building integrations on the IFTTT Platform
  • Consult via Zoom/Hangouts/Slack with developers to help them build the best integrations possible
  • Help to continuously improve the platform documentation and in-product explanations
  • Become an IFTTT Platform expert who can answer internal questions from IFTTT sales teams
  • Identify and reproduce technical issues, documenting product enhancements, and user experience improvements
  • Assist with the platform’s service review process

What key qualifications are we looking for?

  • Expert troubleshooting and problem-solving skills
  • Fluent in written and spoken English
  • Experience with interacting with APIs and user authentication (OAuth 2)
  • Familiarity with various programming languages
  • Familiarity with mobile SDKs
  • Experience working remotely
  • Experience helping customers in real time via Zoom/Hangouts
  • Experience with email support or CRM tools
  • Plus: fluency in multiple written languages
  • Plus: developer platform experience

To apply: https://ifttt.com/careers/integration-support-specialist-part-time-contract



Via https://weworkremotely.com/remote-jobs/ifttt-integration-support-specialist
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Breezy HR : Graphic Designer

2/26/2020

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Logo.gif?ixlib=rails 2.1

Headquarters: Jacksonville, FL
URL: https://breezy.hr/

Breezy HR's a globally loved, Jacksonville-based full-stack hiring platform for small & medium-sized businesses.


The opportunity:


We’re seeking a talented, energetic, and self-motivated designer to join our design team and help us take our visual identity to the next level. You will work alongside a team of designers, product managers, engineers, and writers to help further differentiate our brand in a highly competitive market. This is a full-time role which can either be in our office in Jacksonville, FL or somewhere remote within the continental US.




You will:


  • Work in multiple disciplines including print, digital, and environmental
  • Collaborate with other teams within Breezy to develop and ideate design concepts
  • Develop, refine, and execute all aspects of chosen design concepts
  • Maintain and evolve our brand standards


Requirements:


  • Experience designing responsive websites for desktop and mobile
  • Strong Javascript/CSS/HTML
  • Semantic HTML is important to you
  • Proficient in Illustrator, Photoshop, and Indesign
  • Experience with prototyping tools such as Sketch, Figma, and Invision.
  • Energetic, enthusiastic, and personable
  • Strong portfolio that demonstrates problem-solving skills and attention to detail
  • Excellent design, color, and typographic skills (poorly defined hierarchy keeps you up at night)
  • Strong organizational skills

Bonus points:


  • Experience with Webflow
  • UX/UI experience
  • Video/animation experience (maybe After Effects)
  • Experience with SASS, JADE/PUG templating
  • You stay up-to-date on ECMAScript
  • Experience working in SaaS

To apply: https://jobs.breezy.hr/p/2f0c2bc7dc1a-graphic-designer?source=weworkremotely



Via https://weworkremotely.com/remote-jobs/breezy-hr-graphic-designer
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Alley : Agile Process Leader

2/26/2020

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Logo.gif?ixlib=rails 2.1

Headquarters: New York, New York
URL: http://alley.co

Agile Process Leader

Alley is a team of experienced strategists, designers and developers who create digital solutions for large-scale publishers including news organizations and non-profit institutions. We are seeking a Scrum Master with experience using agile methodologies, preferably in an agency or professional services context, to join our team in guiding clients and team members through production projects and beyond.

Qualified applicants should display excellent verbal and written communication skills, quick and creative problem-solving, resourcefulness, flexibility, approachability, and superior attention-to-detail. You’re expected to keep track of everything happening on your team since no detail is too small — so be sure to include “Welcome to the world of tomorrow!” in your cover letter to be considered. The ability to effectively work remotely is a must. Additionally, the ability to identify when to raise an impediment or blocker and how, when, and why to raise concerns with the client and/or internal team is crucial. 

This is a fun, fast-paced and, at times, intense environment where the ability to multi-task and prioritize is essential. You will be expected to inherit and iterate upon our Scrum principles and work with the entire team to ensure that all of our projects adhere to them. 
 
Responsibilities
  • Simultaneously manage production/maintenance of several client engagements in the context of a single dedicated Scrum team.
  • Guide the team through Scrum rituals — sprint planning, backlog refinement, retrospective, and the daily standup.
  • Participate in the broader community of Agile Process Leaders at Alley, and help senior leaders understand and resolve the impediments your team may be facing.
  • Understand and manage client expectations throughout the life of a project.
  • Effectively and efficiently engage with large teams of clients and coworkers.  
  • Schedule, collaborate, plan, and run in-person, on-site meetings or remote meetings with large groups of client stakeholders.
  • Maintain transparency of progress — making work visible — throughout the lifetime of a project for both internal and external stakeholders.
  • Digest large amounts of information from meetings and translate/condense into “actionable items” and/or reference materials for team members.  
  • Anticipate and remove potential roadblocks to ensure team efficiency.
 
Qualifications
  • Service-oriented and outspoken, ability to proactively and aggressively manage expectations.
  • Ability to communicate professionally and effectively via tools such as Zoom, Slack, Google Apps, and Jira. 
  • Experience working in a team-oriented, collaborative environment, ideally in the context of an agency, professional services firm, or media technology organization.
  • Must be able to rapidly adapt and respond to changes in environment and priorities.
  • Experience working with agile methodologies, particularly Scrum, and the values and philosophies that make it a successful project management approach.
  • Familiarity with project management/issue tracking systems such as Jira and time tracking systems such as Harvest.
  • Ability to travel to visit clients for major events (kickoffs, etc.) — typically only a few times per year.
  • Certified Scrum Master preferred but not required. If you are CSM certified, include in your cover letter the company that conducted your scrum training and which certifying body your certification is from.

About Alley 
We offer competitive salaries and company subsidized medical, dental and vision benefits. We also offer a 401(k) with company matching, a profit sharing plan, and a monthly lunch allowance.

We have no set hours and have a flexible time off policy. We trust our team members to get their work done and take the time off they need to recharge, and we suggest an average of three weeks off per year.

We are a fully distributed company, meaning we don’t have a set work location. Team members can choose to work from home or from a co-working space. We’ll furnish your home office or rent you a co-working space.

Alley is an equal opportunity employer and we seek to increase diversity in the tech industry. We encourage applications from women, people of color, people with disabilities, members of the LGBTQ community, and other communities traditionally underrepresented in this field.

Apply for a Position
Please complete the application - be sure to send your resume and supply a few references.

Recruiters: Please do NOT contact us about this job. All hiring duties at Alley are carried out by our staff.

To apply: https://hire.withgoogle.com/public/jobs/alleyinteractivecom/view/P_AAAAAADAAFXKCkQejjVhQb?trackingTag=weWorkRemotely



Via https://weworkremotely.com/remote-jobs/alley-agile-process-leader
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You Need A Budget (YNAB): Humbly Confident Email Marketing Automation Specialist

2/26/2020

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Logo.gif?ixlib=rails 2.1

Headquarters: Salt Lake City, UT
URL: https://www.youneedabudget.com/

At YNAB, we build the world’s best budgeting software. But teaching people how to get control of their money and changing lives one budget at a time is what gets us up in the morning. In order to teach the masses the YNAB way of budgeting, it requires sending emails...lots and lots of emails (and messages, really). That’s where you come in!

You are an HTML email-crafting savant on wheels. You scorn the decision makers at Microsoft for their implementation of Outlook 2003’s HTML rendering, but you also love the challenge and job security it brings. Also, it was a different time...who knew CSS would be a thing (everybody knew, but still)?

Even though you love getting into the weeds, creating and troubleshooting HTML emails and in-app messages, you also have never met a mind map that you don’t like. You’re building customer lifecycle messaging funnels in your sleep. You’re targeting, triggering and delaying like a procrastinating hunter! You’re fascinated by the user journey and you absolutely love finding new ways to convert, engage, and retain anyone and everyone who comes into the marketing automation orbit.

Requirements (these are real, actual requirements): 
  • You have a ton of experience using Marketing Automation platforms. We use Braze, but they all have similar rules (Marketo, Iterable, SFMC, Eloqua, etc.). 
  • You can take a messaging series strategy, develop the emails (we have designers to design them), implement all of automation details, troubleshoot, A/B test and optimize it to a degree that impresses everyone you know and have ever talked to.
  • You are a highly skilled HTML/CSS email developer. You can (and probably should) use a solid template as a base, but there’s no email client issue you can’t troubleshoot.
  • Oh, hey, also, it probably goes without saying, but you can make those same emails look amazing on mobile. Are we still using the word “responsive?” You get the idea.
That gives you a pretty good idea of the job, but first, you need to know if you’ll even like working with us. (We think you will.)

A Bit About Us

We build the best budgeting software around, YNAB or “You Need a Budget” if you have a lot of extra time on your hands. For more than a decade, people have been buying YNAB and then telling their friends what a difference it has made in their lives. (Google us, or read some of our reviews on the app store, and you’ll see what we mean.) We love building something that has a huge positive impact on people’s lives.

We’re profitable, bootstrapped, and growing. YNAB started in 2004 and we haven’t taken any outside funding—we’re in it for the long haul. 

We have one overarching requirement when it comes to joining our team: our Core Value Manifesto has to really click with you. If you’re nodding emphatically while reading it, you’ll probably fit right in, in which case, we can’t wait to hear from you! 

First, let’s talk about life at YNAB and then we’ll go into detail about what we’re looking for. 

Who you’d be working with:

Lindsey & The Gang aka the Marketing Team aka just a rag-tag but lovable bunch of underdogs who defy the odds—making budgeting software hilarious, emotional, and accessible—day in and day out. (Disney, are you listening?) 

We love musical theater, board games, stand-up comedy, the Enneagram, video games, and art, to varying degrees, depending on who you talk to first. Our internal Slack channel is so much fun, it has a growing fanbase. 

Lindsey, our Chief Marketing Officer, will be the first to delete something very important, but also the first to celebrate your wins—big and small. Ryan, our Digital Marketing Director, will quickly become your lifeline in any type of bracketology-related emergency and even under website-launch-level-stress, he can sneak in the jokes that make you feel like, “if Dad’s OK, we’ll all be OK.” 

And then there’s, Ben B. and Janelle, who lead out on Community Engagement and Social Media, respectively. They both have huge hearts, and a tangible passion for our customers, plus they are hilarious. Reema, our Marketing Production Manager, keeps all the balls in the air, while wearing many different hats, basically, if there is a need, yo, she’ll solve it (and yes, that was a seamless incorporation of Vanilla Ice lyrics). 

Plus, our brilliant creatives, Lauren and Marian (designers), Tristan (animation), Hannah and Ashley (video), and Rachel (writing) bring everything to life. They are a veritable idea machine who serve to make us look good on a daily basis. What more could you ask for?

More importantly, you get to work with Arturo, our brilliant marketing developer whose mult-lingual humor and je ne sais quoi (I don’t know what that means, but Arturo probably does) will restore all your faith (if you had lost any) in humanity on a daily basis. 

But wait, there’s more! As the sole Email Marketing Automation Specialist at YNAB, you’ll be working with Support reps to craft in-app messages and Product Designers to communicate with beta testing cohorts that help test new features in YNAB. Essentially, you will be the glue that holds together the YNAB email marketing machine (don’t ask us why our machine uses glue instead of, like, bolts and more-machiney-type things).

How You’ll Work at YNAB

We work really hard to make working at YNAB an amazing experience. In fact, we were recently recognized as Fortune's #4 best small company to work for in the United States! We have a team full of truly exceptional people—the kind you’ll be excited to work with. Here’s how we operate:

Live Where You Want

We’re a distributed team, so you can live and work wherever you want. Proximity doesn’t influence productivity. Taylor, our CTO, was traveling who-knows-where for a couple of years before he bought a farm. Up and move to France for a year? Sure, Todd did that. Don’t like France? How about London, where Janelle trotted off to. Tulsa Remote? Can do. Or if you just love LA or Baltimore or Buenos Aires, we’ve got people there, too.  Not all of us move around, but the fact that these folks have is totally okay because we’re all adults. Just make sure you have a reliable internet connection.

No Crazy Hours

We rarely work more than 40 hours per week. There have been a few occasions where things got a little crazy and people had to log some extra hours. But then they took some extra time off, so it all balances out. We work hard and smart but we’re in this for the long haul, no need to go crazy on the hours.

Take Vacation (Seriously)


We want you to take vacation. In fact, we have a minimum vacation policy of three weeks per year. Five weeks feels about right (plus two extra weeks for Christmas break). It’s important to get out and do something. We’ll look forward to seeing pictures of your vacation in our Slack channel, creatively named #office_wall.

The YNAB Meetup

We get the teams together once a year to catch up on spreadsheets and powerpoints in a Best Western conference room. Just kidding. So far, we’ve done Costa Rica, a gigantic cabin in the mountains, a beach house in the Outer Banks, a ranch in Montana, and most recently, Laguna Beach. We work together, play together, and reinforce the bonds we’ve made as a team and company. Every year, we leave refreshed, motivated, and excited for the year ahead together.

Up Your Game


We’re serious about helping you improve your craft. We budget for it (hey-o!). Think conferences, Lynda subscriptions, dedicated time away from work to learn something new… it’s really up to you and your manager. But we love to see our people growing.  

International is Absolutely Oka
If you are Stateside, we’ll set you up as a W2 employee. If you’re international, you’ll be set up as a contractor. Employee or contractor, it’s all the same to us. You’re part of the team. (We are spread all over the world: Switzerland, Scotland, Mexico, Brazil, Argentina, Germany, Canada, and all over the United States.)

If You’re Stateside…

YNAB offers fantastic health, dental, and vision insurance, where we cover 100% of the premium for you and your family. (No need to check your vision, you read that right, 100%. Although if you did need to check your vision, we’ve got you covered!)

We also have a Traditional and Roth 401k option. YNAB contributes three percent whether you choose to throw any money in there or not. It vests immediately. (Are you a personal finance junkie like our founder Jesse? He set up YNAB’s 401k to have the lowest fee structure possible, where all plan costs are paid by YNAB, not your retirement nest egg. The investment funds available are fantastic, passively-managed, ultra low-cost index funds. You’re not a PF junkie? Trust us, it’s awesome.)

Other Tidbits
  • Once you start, we DEMAND (in a friendly, ALL CAPS IS YELLING way) that you fill out your “Bucket List” spreadsheet with 50 items. (That’s harder than it sounds!) 
  • The bucket list really helps in deciding what we should give you for your birthday and the holidays.
  • We have a bonus plan based on profitability. You’ll be in on that from day one. YNAB wins, you win. That kind of thing.
  • We’re all adults. There’s no need to punch a clock, or ask for permission to take off early one afternoon to go see the doctor (health insurance premium 100% covered!). We look at what you accomplish, not how long you sit (have you tried standing?) in front of a computer.
  • We want you firing on all cylinders so we’ll set you up with a shiny new computer and replace it every three years.
  • Did I mention we make a huge, positive difference in people’s lives? You may not think that matters much, but then a few months down the road you’ll realize it’s made your job really, really enjoyable. Don’t underestimate this one!
If this sounds like your ideal environment, read on because now I want to talk about you. You will play a big, big part in helping YNAB customers achieve success. You will change lives. I’ll only say that six more times.

Now, back to you, our new Email Marketing Automation Specialist...

We’re educators and content marketers here at YNAB, and email and in-app messages are the principal way that we teach and engage with our users after they have made the decision to give us a chance. We feel like our content is something that sets us apart from our competitors in an extremely crowded space, so you will be on the front lines, delivering that content (precious cargo). We’re counting on you. You’re our only hope!

You’ll have all of the tools you need to deliver engaging, personalized messages to these new, budding budgeters as they learn how to gain total control of their money. We have writers and designers to help craft the content that you’ll develop. We have full stack developers who will keep all the systems functioning and keep all the data (for targeting) nice and clean.

Now, we need you to develop the emails/messages, set the targeting, configure the triggers and unleash the campaigns into the world.

You are our ideal candidate if you: 
  • Have at least 3-5 years of experience using Marketing Automation platforms. Braze is preferred, but experience with any similar platform totally works. This probably wouldn’t include some ESP’s like Constant Contact. We’re really looking for more powerful Automation platforms.
  • Have at least 3-5 years of experience developing responsive HTML/CSS emails.
  • Are comfortable creating strategies for all phases of the customer lifecycle (acquisition, conversion, retention, winback).
  • Have some pretty stellar writing skills.
  • Make us laugh. 
  • Manage your time exceptionally well and you are comfortable working remotely. 
  • Incredibly organized, flexible, and collaborative. 
  • Never met a deadline you didn’t love. 
  • Self-motivated and driven by nature, maybe even a little competitive. 
  • Stay laser-focused on the big picture, without losing sight of every. last. detail. 
  • Wildly productive and independent, but a team-player at heart. 
Bonus Points: 
  • You already use and love YNAB. 
  • You are familiar with webhooks and API integrations and might even know a little bit of JavaScript.
  • You write some pretty amazing email copy, or at least you know it when you see it.
YNAB is an equal opportunity employer. We believe diversity of backgrounds, beliefs, and experiences to be critical to our success and are passionate about creating a welcoming, supportive, and collaborative environment for all employees. All are encouraged to apply as we continue to grow a smart, hard-working, and diverse team who love working together to build something that matter

How to Apply

  • Apply here (https://ynab.recruiterbox.com/jobs/fk0q69o) by 11:59PM on March 9th, 2020. Firm. It’s a real deadline. The kind you love.
  • Attach a pdf of your cover letter. In your cover letter: 
    • Introduce yourself and explain why this position is of interest to you, and why you would be a great fit. Please limit this section of the cover letter to 1.5 pages. 
    • On a separate page of your cover letter, answer the following questions (with each response being about a paragraph in length): 
    • 1. What attracted you to this position? (This is not about what attracted you to the software.) 
    • 2. What criteria do you look for when searching for your next company or position? 
    • 3. What are your favorite and least favorite parts of your current job? 
    • 4. Tell us about a time when you had to learn something new to excel at your job. 
    • 5. Tell us about the craziest email client bug/issue that you’ve ever troubleshooted (troubleshot?). What was it? How did you discover it and how did you fix it? What do you do now to make sure you never have to fight it again? 
    • 6. What are some of the differences between emails, messages, and automation strategies that you would implement to convert users vs. those that you would send to retain users? 
  • If you have a prepared resume, attach it in PDF form. If you don’t have a resume because you aren’t even sure you’re looking to change jobs, that’s fine! An informal list of your work and education history are all we’re looking for.
  • Please send all attachments as PDFs. 

P.S.  If you’re not interested in or available for this position, but know someone who is, we would really appreciate it if you passed this along!



To apply: https://ynab.recruiterbox.com/jobs/fk0q69o



Via https://weworkremotely.com/remote-jobs/you-need-a-budget-ynab-humbly-confident-email-marketing-automation-specialist-1
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You Need A Budget (YNAB): Humbly Confident Email Marketing Automation Specialist

2/26/2020

Comments

 
Logo.gif?ixlib=rails 2.1

Headquarters: Lehi, UT
URL: http://www.ynab.com

At YNAB, we build the world’s best budgeting software. But teaching people how to get control of their money and changing lives one budget at a time is what gets us up in the morning. In order to teach the masses the YNAB way of budgeting, it requires sending emails...lots and lots of emails (and messages, really). That’s where you come in!

You are an HTML email-crafting savant on wheels. You scorn the decision makers at Microsoft for their implementation of Outlook 2003’s HTML rendering, but you also love the challenge and job security it brings. Also, it was a different time...who knew CSS would be a thing (everybody knew, but still)?

Even though you love getting into the weeds, creating and troubleshooting HTML emails and in-app messages, you also have never met a mind map that you don’t like. You’re building customer lifecycle messaging funnels in your sleep. You’re targeting, triggering and delaying like a procrastinating hunter! You’re fascinated by the user journey and you absolutely love finding new ways to convert, engage, and retain anyone and everyone who comes into the marketing automation orbit.

Requirements (these are real, actual requirements): 
  • You have a ton of experience using Marketing Automation platforms. We use Braze, but they all have similar rules (Marketo, Iterable, SFMC, Eloqua, etc.). 
  • You can take a messaging series strategy, develop the emails (we have designers to design them), implement all of automation details, troubleshoot, A/B test and optimize it to a degree that impresses everyone you know and have ever talked to.
  • You are a highly skilled HTML/CSS email developer. You can (and probably should) use a solid template as a base, but there’s no email client issue you can’t troubleshoot.
  • Oh, hey, also, it probably goes without saying, but you can make those same emails look amazing on mobile. Are we still using the word “responsive?” You get the idea.
That gives you a pretty good idea of the job, but first, you need to know if you’ll even like working with us. (We think you will.)

A Bit About Us

We build the best budgeting software around, YNAB or “You Need a Budget” if you have a lot of extra time on your hands. For more than a decade, people have been buying YNAB and then telling their friends what a difference it has made in their lives. (Google us, or read some of our reviews on the app store, and you’ll see what we mean.) We love building something that has a huge positive impact on people’s lives.

We’re profitable, bootstrapped, and growing. YNAB started in 2004 and we haven’t taken any outside funding—we’re in it for the long haul. 

We have one overarching requirement when it comes to joining our team: our Core Value Manifesto has to really click with you. If you’re nodding emphatically while reading it, you’ll probably fit right in, in which case, we can’t wait to hear from you! 

First, let’s talk about life at YNAB and then we’ll go into detail about what we’re looking for. 

Who you’d be working with:

Lindsey & The Gang aka the Marketing Team aka just a rag-tag but lovable bunch of underdogs who defy the odds—making budgeting software hilarious, emotional, and accessible—day in and day out. (Disney, are you listening?) 

We love musical theater, board games, stand-up comedy, the Enneagram, video games, and art, to varying degrees, depending on who you talk to first. Our internal Slack channel is so much fun, it has a growing fanbase. 

Lindsey, our Chief Marketing Officer, will be the first to delete something very important, but also the first to celebrate your wins—big and small. Ryan, our Digital Marketing Director, will quickly become your lifeline in any type of bracketology-related emergency and even under website-launch-level-stress, he can sneak in the jokes that make you feel like, “if Dad’s OK, we’ll all be OK.” 

And then there’s, Ben B. and Janelle, who lead out on Community Engagement and Social Media, respectively. They both have huge hearts, and a tangible passion for our customers, plus they are hilarious. Reema, our Marketing Production Manager, keeps all the balls in the air, while wearing many different hats, basically, if there is a need, yo, she’ll solve it (and yes, that was a seamless incorporation of Vanilla Ice lyrics). 

Plus, our brilliant creatives, Lauren and Marian (designers), Tristan (animation), Hannah and Ashley (video), and Rachel (writing) bring everything to life. They are a veritable idea machine who serve to make us look good on a daily basis. What more could you ask for?

More importantly, you get to work with Arturo, our brilliant marketing developer whose mult-lingual humor and je ne sais quoi (I don’t know what that means, but Arturo probably does) will restore all your faith (if you had lost any) in humanity on a daily basis. 

But wait, there’s more! As the sole Email Marketing Automation Specialist at YNAB, you’ll be working with Support reps to craft in-app messages and Product Designers to communicate with beta testing cohorts that help test new features in YNAB. Essentially, you will be the glue that holds together the YNAB email marketing machine (don’t ask us why our machine uses glue instead of, like, bolts and more-machiney-type things).

How You’ll Work at YNAB

We work really hard to make working at YNAB an amazing experience. In fact, we were recently recognized as Fortune's #4 best small company to work for in the United States! We have a team full of truly exceptional people—the kind you’ll be excited to work with. Here’s how we operate:

Live Where You Want
We’re a distributed team, so you can live and work wherever you want. Proximity doesn’t influence productivity. Taylor, our CTO, was traveling who-knows-where for a couple of years before he bought a farm. Up and move to France for a year? Sure, Todd did that. Don’t like France? How about London, where Janelle trotted off to. Tulsa Remote? Can do. Or if you just love LA or Baltimore or Buenos Aires, we’ve got people there, too.  Not all of us move around, but the fact that these folks have is totally okay because we’re all adults. Just make sure you have a reliable internet connection.

No Crazy Hours
We rarely work more than 40 hours per week. There have been a few occasions where things got a little crazy and people had to log some extra hours. But then they took some extra time off, so it all balances out. We work hard and smart but we’re in this for the long haul, no need to go crazy on the hours.

Take Vacation (Seriously)
We want you to take vacation. In fact, we have a minimum vacation policy of three weeks per year. Five weeks feels about right (plus two extra weeks for Christmas break). It’s important to get out and do something. We’ll look forward to seeing pictures of your vacation in our Slack channel, creatively named #office_wall.

The YNAB Meetup
We get the teams together once a year to catch up on spreadsheets and powerpoints in a Best Western conference room. Just kidding. So far, we’ve done Costa Rica, a gigantic cabin in the mountains, a beach house in the Outer Banks, a ranch in Montana, and most recently, Laguna Beach. We work together, play together, and reinforce the bonds we’ve made as a team and company. Every year, we leave refreshed, motivated, and excited for the year ahead together.

Up Your Game
We’re serious about helping you improve your craft. We budget for it (hey-o!). Think conferences, Lynda subscriptions, dedicated time away from work to learn something new… it’s really up to you and your manager. But we love to see our people growing.  

International is Absolutely Okay
If you are Stateside, we’ll set you up as a W2 employee. If you’re international, you’ll be set up as a contractor. Employee or contractor, it’s all the same to us. You’re part of the team. (We are spread all over the world: Switzerland, Scotland, Mexico, Brazil, Argentina, Germany, Canada, and all over the United States.)

If You’re Stateside…
YNAB offers fantastic health, dental, and vision insurance, where we cover 100% of the premium for you and your family. (No need to check your vision, you read that right, 100%. Although if you did need to check your vision, we’ve got you covered!)

We also have a Traditional and Roth 401k option. YNAB contributes three percent whether you choose to throw any money in there or not. It vests immediately. (Are you a personal finance junkie like our founder Jesse? He set up YNAB’s 401k to have the lowest fee structure possible, where all plan costs are paid by YNAB, not your retirement nest egg. The investment funds available are fantastic, passively-managed, ultra low-cost index funds. You’re not a PF junkie? Trust us, it’s awesome.)

Other Tidbits
  • Once you start, we DEMAND (in a friendly, ALL CAPS IS YELLING way) that you fill out your “Bucket List” spreadsheet with 50 items. (That’s harder than it sounds!) 
  • The bucket list really helps in deciding what we should give you for your birthday and the holidays.
  • We have a bonus plan based on profitability. You’ll be in on that from day one. YNAB wins, you win. That kind of thing.
  • We’re all adults. There’s no need to punch a clock, or ask for permission to take off early one afternoon to go see the doctor (health insurance premium 100% covered!). We look at what you accomplish, not how long you sit (have you tried standing?) in front of a computer.
  • We want you firing on all cylinders so we’ll set you up with a shiny new computer and replace it every three years.
  • Did I mention we make a huge, positive difference in people’s lives? You may not think that matters much, but then a few months down the road you’ll realize it’s made your job really, really enjoyable. Don’t underestimate this one!
If this sounds like your ideal environment, read on because now I want to talk about you. You will play a big, big part in helping YNAB customers achieve success. You will change lives. I’ll only say that six more times.

Now, back to you, our new Email Marketing Automation Specialist...

We’re educators and content marketers here at YNAB, and email and in-app messages are the principal way that we teach and engage with our users after they have made the decision to give us a chance. We feel like our content is something that sets us apart from our competitors in an extremely crowded space, so you will be on the front lines, delivering that content (precious cargo). We’re counting on you. You’re our only hope!

You’ll have all of the tools you need to deliver engaging, personalized messages to these new, budding budgeters as they learn how to gain total control of their money. We have writers and designers to help craft the content that you’ll develop. We have full stack developers who will keep all the systems functioning and keep all the data (for targeting) nice and clean.
Now, we need you to develop the emails/messages, set the targeting, configure the triggers and unleash the campaigns into the world.

You are our ideal candidate if you: 
  • Have at least 3-5 years of experience using Marketing Automation platforms. Braze is preferred, but experience with any similar platform totally works. This probably wouldn’t include some ESP’s like Constant Contact. We’re really looking for more powerful Automation platforms.
  • Have at least 3-5 years of experience developing responsive HTML/CSS emails.
  • Are comfortable creating strategies for all phases of the customer lifecycle (acquisition, conversion, retention, winback).
  • Have some pretty stellar writing skills.
  • Make us laugh. 
  • Manage your time exceptionally well and you are comfortable working remotely. 
  • Incredibly organized, flexible, and collaborative. 
  • Never met a deadline you didn’t love. 
  • Self-motivated and driven by nature, maybe even a little competitive. 
  • Stay laser-focused on the big picture, without losing sight of every. last. detail. 
  • Wildly productive and independent, but a team-player at heart. 

Bonus Points: 
  • You already use and love YNAB. 
  • You are familiar with webhooks and API integrations and might even know a little bit of JavaScript.
  • You write some pretty amazing email copy, or at least you know it when you see it.

YNAB is an equal opportunity employer. We believe diversity of backgrounds, beliefs, and experiences to be critical to our success and are passionate about creating a welcoming, supportive, and collaborative environment for all employees. All are encouraged to apply as we continue to grow a smart, hard-working, and diverse team who love working together to build something that matters.

How to Apply

  • Apply here by 11:59PM on March 9th, 2020. Firm. It’s a real deadline. The kind you love.
  • Attach a pdf of your cover letter. In your cover letter: 
    • Introduce yourself and explain why this position is of interest to you, and why you would be a great fit. Please limit this section of the cover letter to 1.5 pages. 
    • On a separate page of your cover letter, answer the following questions (with each response being about a paragraph in length): 
      • 1. What attracted you to this position? (This is not about what attracted you to the software.)
      • 2. What criteria do you look for when searching for your next company or position?
      • 3. What are your favorite and least favorite parts of your current job?
      • 4. Tell us about a time when you had to learn something new to excel at your job.
      • 5. Tell us about the craziest email client bug/issue that you’ve ever troubleshooted (troubleshot?). What was it? How did you discover it and how did you fix it? What do you do now to make sure you never have to fight it again?
      • 6. What are some of the differences between emails, messages and automation strategies that you would implement to convert users vs. those that you would send to retain users?
  • If you have a prepared resume, attach it in PDF form. If you don’t have a resume because you aren’t even sure you’re looking to change jobs, that’s fine! An informal list of your work and education history are all we’re looking for.
  • Please send all attachments as PDFs. 

P.S.  If you’re not interested in or available for this position, but know someone who is, we would really appreciate it if you passed this along!

To apply: https://ynab.recruiterbox.com/jobs/4082ccba621b447ea26231e763aa824e



Via https://weworkremotely.com/remote-jobs/you-need-a-budget-ynab-humbly-confident-email-marketing-automation-specialist
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Fit Small Business: Freelance Writer VoIP Technology

2/26/2020

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Headquarters: New York, NY
URL: http://fitsmallbusiness.com

Your job in a nutshell: 
The VoIP Technology freelance writer will be responsible for producing as many as 10 assignments focused on VoIP technology and other similar sales enablement tools. Each article should be approximately 2,200 to 2,500 words in length and will offer the best answers to people’s questions about these topics. Successful candidates should be able to show past experience writing about VoIP, telecom, SaaS products, smart phone apps, Business IT solutions, or other sales enablement software tools. 


This position includes: 
  • Writing high-level sales enablement or technology articles designed to inform small business owners.
  • Meeting all deadlines for completing outlines, first drafts, and final drafts.
  • Following best SEO practices, including using provided article templates to craft clear, concise copy.
 
Our Mission: To deliver the best answers to people’s questions.

Named to the Inc. 500 list of America’s fastest-growing private companies, Fit Small Business has more than three million small business owners and managers reading our content each month. We deliver well-researched, authoritative articles so these owners can make informed decisions to grow businesses that fuel the economy. Our founders have built successful businesses before, and FSB is profitable with no outside funding. Part of the team of 170+ people is in our NYC headquarters, near Grand Central. Others are distributed across the U.S., Canada, and the Philippines. 



Does this sound like you?
 
  • The best candidates will be strong writers and have high attention to detail.
  • They will have a strong understanding of VoIP, SaaS Technology, sales enablement software, or Business IT solutions. 

Your Background:
 
  • At least 2 years of relevant experience.
  • You are a great researcher and writer.

What We're Offering You:
 
  • Opportunity to develop an ongoing writing relationship

To apply: https://grnh.se/4102ec9a2



Via https://weworkremotely.com/remote-jobs/fit-small-business-freelance-writer-voip-technology
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TheOtakuBox: Alternative Network PPC Manager

2/26/2020

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Headquarters: Texas, USA
URL: https://theotakubox.com/

 We’re hiring someone specifically to manage ads on alternative networks (Reddit, PurpleAds, Outbrain, TrafficJunky, and similar, as well as organizing direct display ad deal with various websites) for three companies (one in the pet space, and two in the Japanese/gaming/anime space). Your mission: spend and sell a lot (Hundreds to thousands of dollars per day of spend). We’re talking dozens of campaigns, dozens to hundreds of ads, and planning/overseeing funnels. Your job isn’t just to get the traffic to the landing page, it’s to oversee the creation of the landing page that’s ideal for the campaign, and also to oversee the follow-up marketing automation. (Oversee =/= doing it yourself, it just needs to be created to your specs).
 
 First, here’s what we’re NOT looking for:

We're not looking for someone who needs to be told what to do or what to create. We're not looking for someone who needs to be managed. We're looking for someone who can set, measure, and meet KPIs, with a very high attention to detail and manage a team to get it all done. You should be able to conceptualize, create, measure, report, and optimize everything without being told what, when, or how - we will not hold your hand or micromanage you. You'll be required to perform (and prove it), and you'll be well compensated for great performance. If this doesn't sound like your cup of tea, stop reading now. If you're big on performing without being handheld (or micromanaged) this could definitely be your cup of tea.

Here’s what we ARE looking for:

Someone who can manage Reddit ads, report, improve over time, and manage the creations of marketing funnels and follow up marketing automation for each campaign if needed. You’ll also need to have a solid understanding of Reddit culture.

Job Details:

This is a fully remote, contract position with a potential for regular bumps in salary based on performance, paid via bank transfer monthly. We don’t require you to be anywhere in particular or care where you're from or where you live. You just have to be available in the afternoons and evenings Japan time, sometimes.

You won’t be working in a vacuum: you’ll have a front end web guy, a graphics guy, and an VA to help your campaigns succeed. You’ll be fully expected to task them with whatever you need to ensure your campaigns are successful.


Here are some of the things you'll be doing:
 
  • Creating and managing dozens of campaigns on reddit, PurpleAds, Outbrain, TrafficJunky, and more with dozens to hundreds of ads
  • Lots of copywriting (you’ll create the ad text copy)
  • Tasking out graphic designers to create the perfect creatives for your ads
  • Tasking out the front end guy to create the perfect landing pages for your ads, if needed
  • Conceptualizing and creating fun, engaging, and interactive forms/surveys for your ads when needed (Typeform will be your platform for this, and you’ll be working with the marketing automation guy to create the proper email and SMS follow-ups)
  • Creating detailed reports based on your ads and also on the landing pages/surveys for your ads (Airtable is where you’ll build your reports, HotJar is how you’ll measure the performance of the traffic on the landing pages)
  • Staying up to date on all the Reddit trends/memes/culture and utilizing that in your ad copy 

You must:
 
  • Be an experienced PPC marketer (doesn’t have to be on Reddit)
  • Be able to prove that you’ve managed PPC spends of at least $25,000 per month total across any/all network(s)
  • Be an excellent copywriter 
  • Have at least 2 years experience working remotely
  • Have prior Asana experience 
  • Have a solid understanding of Reddit culture, memes, etc 
  • Be ready to gain a thorough knowledge of anime titles, characters, references, and inside jokes 

Here are some of the tools you'll be using and should be familiar with already or learn really fast:
 
  • Reddit advertising
  • Outbrain
  • PurpleAds
  • Asana
  • Airtable
  • Typeform
  • HotJar
  • Google Analytics 

What would earn you bonus points during the hiring process:
 
  • Extensive experience with Reddit ads
  • Streaming experience 
  • PPC certifications
  • Love anime, gaming, and/or cats 

What we don't do:
 
  • We don't micromanage
  • We don't waste your or our time with “company culture”
  • We don't use slack, much less waste time in it. How awesome is that?! Really freaking awesome.
  • We don't make you physically show up anywhere or do anything, ever. ?
  • We don’t really do meetings, so you’re going to need to be very good at taking the initiative and getting stuff done with minimal input. 

That means that you:
 
  • Must be incredibly self-motivated and really eager to create (and prove) your ROI
  • Must be very communicative in Asana
  • Will work closely with the rest of the digital marketing team, especially graphic designers and a front end designer
  • Have to be stoked about working in a position that requires you to perform and rewards you for it
  • Shouldn't care about fluff (think: anything done by a Silicon Valley startup...) and should care about ROI 

Perks:

 
  • Hardware & software if/as needed
  • Free anime loot, snacks, and/or kitty litter if you want it
  • 100% remote. ?
  • No BS, just performance. Good performance? Earn more cash. We’re big on providing frequent and permanent raises for a killer performance. 
  • Everything listed in “What we don't do” (see above) Apply here: 

https://rhinodigital.typeform.com/to/kajFcg
 





To apply: https://rhinodigital.typeform.com/to/kajFcg



Via https://weworkremotely.com/remote-jobs/theotakubox-alternative-network-ppc-manager
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Tesorio : Data Engineer: Platform-focused (Kubernetes req'd)

2/25/2020

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Headquarters: Bay Area, California
URL: https://www.tesorio.com/

The Challenge

We’re now looking for a Data Engineer or a Senior Backend Software Engineer (sometimes called Data Infrastructure Engineer, Data Platform Engineer, or Machine Learning Platform Engineer) who can lead the charge in developing and maintaining the platform that will support large-scale ML deployments. Imagine that you have cutting-edge machine learning models, but you now have to deploy them behind a bank’s four walls on a system that could be used by over 30,000 companies simultaneously in a database with billions of records. You must have 3+ years of production-level experience working with Kubernetes.

Overview

Our mission is to build financial management technologies that enable the world’s most important companies to grow more quickly in a sustainable way that’s good for people, the planet, and business.

When companies have strong cash flow performance they can shift from short-term acrobatics to long-term growth and innovation. These are the teams that change the world by being freed to optimize for all of their stakeholders, including their employees, business partners, and environment.

The Opportunity

Cash flow is the toughest financial statement to understand but it’s fundamental to funding your own growth. We build the most intuitive and actionable tools for companies to optimize cash flow performance. Our platform analyzes billions of dollars of B2B transactions each year, users spend 70% of their workday in Tesorio, and we save finance teams thousands of hours. As a result, they can invest more confidently and anticipate their capital needs further in advance.

We’re growing quickly and working with the world’s best companies and the largest bank in the US. We recently raised a $10MM Series A led by Madrona Venture Group and are backed by top investors including First Round Capital, Y Combinator, and Floodgate. We’re also backed by tenured finance execs, including the former CFOs of Oracle and NetSuite.

We’re now looking for a Data Engineer or Senior Backend Software Engineer who can lead the charge in developing and maintaining the platform that will support large-scale ML deployments. This project you are joining is fast-paced and for a large bank, so you must be experienced—you will not have time to simultaneously onboard, gather business context, and deliver on the tight timeline. To give you a sense for the project, imagine that you have cutting-edge machine learning models, but you now have to deploy them behind a bank’s four walls on a system that could be used by over 30,000 companies simultaneously in a database with billions of records. 

The ideal candidate for this role is NOT someone that can build a great model, rather you are good at building and maintaining a complex piece of infrastructure on Kubernetes and understand its common pitfalls. You should be strong at Python and SQL, a good communicator, and should be extremely reliable, able to own deliverables without dropping the ball. You must have 6+ years of experience as an engineer with 3+ years of production-level experience working with Kubernetes.  

Our team is based in the San Francisco Bay Area, and we have a diverse, distributed workforce in five countries across the Americas. We don’t believe that people need to sacrifice being close to their families and where they’d prefer to live in order to do their best work.

Responsibilities
  • You will be responsible for creating and maintaining machine learning infrastructure on Kubernetes
  • Build and own workflow management systems like Airflow, Kubeflow, or Argo. Advise data and ML engineers on how to package and deploy their workflows
  • Implement logging, metrics and monitoring services for your infrastructure and container logs
  • Create Helm charts for versioned deployments of the system on client premises
  • Continuously strive to abstract away infrastructure, high availability, identity and access management concerns from Machine Learning and Software Engineers
  • Understand the product requirements and bring your own opinions and document best practices for leveraging Kubernetes
Skills
  • 6+ years of experience in creating and maintaining data and machine learning platforms in production
  • Expert-level knowledge of Kubernetes like various operators, deployments, cert management, security, binding users with cluster and IAM roles, etc.
  • Experience dealing with persistence pitfalls on Kubernetes, creating and owning workflow management system (Airflow, Kubeflow, Argo, etc.,) on Kubernetes
  • Experience creating Helm charts for versioned deployments on client premises
  • Experience securing the system with proper identity and access management for people and applications.
  • Ability to work in a fast-paced, always-changing environment
  • Nice to have: Experience spinning up infrastructure using Terraform and Ansible
  • Nice to have: Experience working with data engineers running workflow management tools on your infrastructure

To apply: https://jobs.lever.co/tesorio/f77eaea4-4ff6-4718-b125-723513c89ba5



Via https://weworkremotely.com/remote-jobs/tesorio-data-engineer-platform-focused-kubernetes-req-d
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