We're looking for a tenacious, self-motivated and energetic people-person to help us manage our growing client base in North America.
Our software has a steep learning curve so you’ll need to be a cool tech cucumber yet be amazing with humans. Empathy, patience and friendliness are key to success.
You will be communicating with colleagues and clients across countries, cultures and time zones on a daily basis.
You’ll love this role if you’re self-motivated, genuinely enjoy talking with people and solving problems. Lots of energy, confidence with technology and a sense of humour are a must!
You will onboard new clients which is our way of saying, you’ll make them see why choosing Award Force was the best decision they made! Unlike other SaaS companies, our support (tickets, calls, 1-1 zoom calls) is unlimited so expect to be talking to different clients each day.
When you’re not talking to clients, you’ll be juggling tickets, chatting with engineering and product teams or working on interesting side projects geared towards continuous improvement.
Like any good startup, it can get messy— responses may be required at odd hours, and our processes are always evolving. You’ll be part of this too. If you have a great idea, let’s test it out! We’re not big on bureaucracy, only results. We don’t expect you to be a slave to your chair, but you will need to be flexible.
To apply: https://careers.awardsplatform.com/