ICOCalendar.Today

  • ICO Directory 📖
  • ICT Token 🔥
  • Blockchain News 🗞
    • Ethereum
    • Binance
    • Cryptocurrency
    • Litecoin
    • Monero
    • Ethereum Classic
    • Bitcoin
    • Tezos
    • Tron
    • Cardano
    • EOS
    • Algorand
    • ZCash
    • Dash
    • Chainlink
    • NEO
    • Maker
    • DeFi
  • List a project 💣
  • Submit Press Release 👍
  • ICO Directory 📖
  • ICT Token 🔥
  • Blockchain News 🗞
    • Ethereum
    • Binance
    • Cryptocurrency
    • Litecoin
    • Monero
    • Ethereum Classic
    • Bitcoin
    • Tezos
    • Tron
    • Cardano
    • EOS
    • Algorand
    • ZCash
    • Dash
    • Chainlink
    • NEO
    • Maker
    • DeFi
  • List a project 💣
  • Submit Press Release 👍

Customer Support Rep

7/24/2020

Comments

 

Listed in: Blockchain Jobs.

Responsibilities


  • Deliver outstanding support through live chat, email correspondence and phone support

  • Collaborate cross-functionally with Operations and Product to provide accurate answers for our customers

  • Serve as an escalation point for high priority request or complex investigations

  • Help with customer on-boarding, working closely with Operations and Compliance to collect required documentation and resolve issues

  • Be the customer advocate and report bugs, incidents and product feedback

  • Write documentation, tutorials and guides for our users and build onto our Help Center


Requirements



  • 1-2 years of customer support experience

  • Fantastic verbal and writing skills, with an emphasis on clarity

  • Strong attention to detail and highly organized

  • Ability to work fast, multi-task, and think on your feet in high-pressure and fast-paced situations

  • Be empathetic and understanding, go above and beyond to solve customer problems

  • Tech savvy, comfortable learning new tools and platforms

  • Experience with intercom, Zendesk or other CS management tool is a plus

  • Experience in startup experience is a plus

  • Interest in blockchain technologies


Perks & Benefits



  • Health, dental, and vision benefits for you and your family 

  • Work From Home 

  • Computer setup of your choice 

  • Unlimited paid time off to relax and recharge 

  • Flexible work hours 

  • 401(k) plan with corporate matching 

  • Opportunity to work in a growing startup

Apply here ? Customer Support Rep job



Originally from Crypto Jobs List https://ift.tt/32Sw014
Comments

    Archives

    November 2020
    October 2020
    September 2020
    August 2020
    July 2020
    June 2020
    May 2020
    April 2020
    March 2020
    February 2020
    February 2019
    July 2018
    June 2018

    Categories

    All
    Business Development
    IT
    Management
    Operations
    Sales

    RSS Feed

​About

  • About us​
  • ICT Token
  • News​​
  • Testimonies
  • Terms of Service​​
  • ​​We on Google News​ 🤑
  • ​We in the media
  • ​Partners

Let's connect!

News Feeds

  • Blockchain News
  • Jobs Board 👨‍🎓
  • Bitcoin News
  • Ethereum News
  • Binance News
  • ​Tron News
  • Cardano News
  • EOS News
  • Tezos News
  • Stock Markets
  • COVID-19 News
  • Crypto News
  • Chainlink News
  • Litecoin News
  • Dash News
  • Monero News
  • ETC News
  • NEO News
  • Maker News
  • DeFi News
  • ZCash News
  • Algorand News
© 2017-2020 ICOCalendar.Today. All Rights Reserved.