Headquarters: London, UK
NOTE: WE ARE STILL HIRING DURING THE CURRENT COVID-19 PANDEMIC
We are looking for a Remote Technical Support Engineer (based in the US or Canada) with Linux experience (Required), who loves the combination of technical & customer-facing support to join our growing support team, helping to support customers of our helpdesk software product suite.
This role is a great opportunity for someone who is a proactive and innovative achiever, likes to wear multiple hats, learn new technologies, and wants to become a key part of our growing team! Last year we were ranked on the Deloitte Fast 500 and are expanding our support team across the globe.
This is one of those roles where you will need to multi-task and throw yourself into different challenges every day. You could be on a technical call with a CTO or installing Deskpro onto a customer's servers or liaising with the development team about technical issues or bugs. Every day will be different!
For more information, you can visit our Careers page
Our ideal candidate is currently working or has experience in technical support for a tech startup or web hosting company, loves interacting with customers and problem-solving.
Competitive Salary $42k - $50k USD + Company Bonus Scheme
No recruiters or agencies please.