JoyRide: Customer Care Representative for Brazil or Turkish market

Headquarters: Göppingen, DE
URL: https://www.joyridedating.com/

? ABOUT US

We're looking for a new teammate in our profitable, independent, and bootstrapped company (24 people from 15 different countries), and give you the opportunity to be part of a fascinating journey. We are 100% remote, and with a flat organizational structure. We’ve seen incredible growth over the last 9 years, driven by a talented and versatile yet small team.

? ABOUT THE ROLE

We're looking for a Customer Care Representative for Brazil or the Turkish market (f/m/d) full-time, part-time 80 hours/month, or on a mini-job basis.

An ideal candidate for this position has excellent communication skills, is a natural learner, an out-of-the-box thinker, empathetic, technically-minded, and unflappable. To succeed in this role, you must be highly adaptive and be able to work in a fast-paced, highly interactive environment.

❤️ WE OFFER YOU

• a great work-life balance - work from wherever you are on a flexible shift schedule
• no bullshit - we are a fact- and engineering-driven company (including the founders)
• to work on something important. A lot of businesses say they change lives, but we actually do it. We've helped millions of people find love and happiness.
• paid vacation
• a competitive salary

? YOU WILL

• provide friendly and efficient customer support by handling front-line issues via Zendesk. Our award-winning apps are used by millions of active users every day
• troubleshoot customer problems in a systematic, solution-based and customer-focused manner
• moderate user content like profile photos
• investigate reported abuse and take appropriate action
• work agile with a motivated and innovative small team (including us, the two founders)
• work on a mostly flexible schedule, but some weekend availability is expected.

? YOU

• have a high level of written and spoken fluency in English and one of the following languages: Portuguese or Turkish
• have accurate spelling and grammar
• are committed and able to work independently
• have an eye for detail
• are tech-savvy with sound computer skills
• are able to work from home with a fast internet connection
• are self-motivated and energetic

If this profile matches your expertise, experience, and aspirations, we’d be delighted to receive your full application, including references, salary requirements, and possible starting date.

To apply: https://joyride.breezy.hr/p/f29608bf0a5501-customer-care-representative?source=weworkremotely

Via https://weworkremotely.com/remote-jobs/joyride-customer-care-representative-for-brazil-or-turkish-market